Perhaps it would be wise to open #Ubuntu-LTS?

[John Vivirito]

On 05/11/2010 08:57 AM, Jo-Erlend Schinstad wrote:
> On 11 May 2010 14:33, John Vivirito <gnomefreak at gmail.com> wrote:
>> I do not disagree how ever after reading some of
>> the comments on this topic i am getting the
>> feeling that it is a good idea however is it a way
>> to lessen traffic in #ubuntu?
>> We get this request every release because people
>> think we have way too much traffic in #ubuntu.
> 
> My intention is not primarily to reduce pressure on #Ubuntu, but to
> remove the non-LTS chatter from the LTS users, so that they can get
> more precise help. As a side effect, though, the pressure on #Ubuntu
> will drop somewhat. I don't think the drop will be very significant,
> as the percentage of LTS-stickers are fairly low at this time. This
> might change during lucid, I think, so in the long run, it would be
> beneficial both ways.
> 
>> How do we forward users to the new channels? Do we
>> set up something to do it for us (not sure what
>> can really be done for that)
>> Do we wait for users to tell us what release they
>> are using? Some people never say what release they
>> are using thinking they are all the same.
> 
> Those are interesting questions. How do people find their way into
> #Ubuntu in the first place?

It is provided in most IRC clients we provide, It
automatically joins the correct support channels
example: #ubuntu, #kubuntu, ect...

> By communicating that there is a
> specialized channel for Ubuntu Desktop LTS questions, people should
> find their way. I'm not advocating that we should chase users from
> #Ubuntu into #Ubuntu-LTS, mind you. I think this channel should grow
> naturally and in its own pace. As I said before, many of the active
> helpers on IRC are so enthusiastic about Ubuntu, they will upgrade at
> the earliest possible convenience. We need to get the experienced LTS
> users to join the newly formed channel before we market it. But the
> channel has to be open for this to happen.
> 
> Jo-Erlend Schinstad
> 

-- 
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

"How can i get lost, if i have no where to go"
    -- Metallica from Unforgiven III

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