A Though on Redundancy of Community Wiki and Other Forms of Support

[Jonathan Aquilina]

Tom the issue I see is there is such discrepancies in the way things are
done. official docs post incomplete information that leave you having to go
to the community ones.

I was setting up a postfix mail server based on the official 12.04 docs and
i couldn't do it as the postfix doc was incomplete.  That is why I
initially suggested a duplication of the official docs so that the
community ones are on par with those plus can be extended easily. That way
we do not have one set of docs saying do things this way where as another
set says do it this way.


On Tue, Dec 3, 2013 at 4:27 PM, Tom Davies <TomDavies04 at yahoo.co.uk> wrote:

> Hi :)
> Sometimes that redundancy is helpful.  If you have a subject to find
> out more about and google it (or duck-duck-go it) then several of
> those things come together neatly and give better context than an
> article/wiki-page that tries to reduce confusion by giving it from
> just one angle.
>
> If you need help on a subject that you don't understand then it can
> help more to have all those different view-points.
>
> I found Wolven, of Wolvix, (and Oithona) was about the only person i
> could understand wrt partitioning and installing Gnu&Linux.  His
> unique style made it so easy whereas everything else seemed either
> waaaay beyond me or tooooo patronising.
>
> So, redundancy is seldom a waste and can be a huge help.  Also it's
> unlikely to be wasted because so many posts and pages remain
> accessible on the internet for soo long.
> Regards from
> Tom :)
>
>
>
>
>
>
>
> On 3 December 2013 14:19, Gunnar Hjalmarsson <gunnarhj at ubuntu.com> wrote:
> > On 2013-12-01 16:44, Svetlana Belkin wrote:
> >> It might just be me and not understanding why we have redundancy or
> >> even not having a Community Wiki.  I just feel like it *IS NOT* like
> >> the genetic code where you can have redundancy and it's useful.
> >
> > Whatever we think of it, users' efforts to help result in a lot of
> > redundancy. Users help other users by answering questions in Ask Ubuntu
> > and other forums. Some make use of blogs, and a few contribute to the
> > Community Wiki. This is not a problem per se. On the contrary, it's the
> > heart and soul of an OS with a lot of community involvement.
> >
> > It's true that there is a lot of outdated and/or bad advice out there,
> > but there isn't much we as a team can do about it. We don't control the
> > Internet.
> >
> > To me, the Community Wiki is merely one of all the resources where you
> > can look for answers. It's special in the sense that the ubuntu.com
> > domain name implicitly indicates higher quality. So it's good if we
> > monitor and tag it, as several have mentioned in this thread, and that's
> > especially important for those pages to which we link from the official
> > docs. But would it make sense to close the Community Wiki, or some of
> > the pages, just for the sake of it? No, it would not.
> >
> > The most important thing we as a team can do for the users is to make
> > *the official docs* as correct and relevant as possible. The higher
> > relevance, the more often you'll see people linking to it from various
> > forums and blogs.
> >
> > --
> > Gunnar Hjalmarsson
> > https://launchpad.net/~gunnarhj
> >
> > --
> > ubuntu-doc mailing list
> > ubuntu-doc at lists.ubuntu.com
> > https://lists.ubuntu.com/mailman/listinfo/ubuntu-doc
>
> --
> ubuntu-doc mailing list
> ubuntu-doc at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-doc
>



-- 
Jonathan Aquilina
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