Re-energizing Our Documentation and Support Experience

[Jonathan Jesse]

<large snip>

I have 2 things to make sure we stick with

1.  We need to continue providing documentation that is available offline.
 This is a strength of (X)(K)ubuntu where the documentation is available for
times you don't have internet connectivity (which is frequently for me, no
internet access).
2.  We stick with whatever is closest to upstream.  For ubuntu-docs we stick
with whatever gnome-docs sticks with and for kubuntu-docs we continue using
docbook.  On the Ubuntu side it also allows us to incorporate Unity docs if
they are licensed correctly.  kde-docs needs a lot of help and sticking with
docbook allows us to make changes in kde-docs without having to learn
another and also new contributors to kubuntu-docs can be introduced to
helping out in kde-docs.

Unless we are just talking about changing help.ubuntu.com and not switching
mallard/docbook

jonathan
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