Ubiquity slideshow

Matthew East mdke at ubuntu.com
Mon Sep 7 21:02:29 UTC 2009


On Sat, Sep 5, 2009 at 9:50 AM, Dougie
Richardson<dougierichardson at ubuntu.com> wrote:
> I ask as I saw the version in Karmic alpha five and have objections to
> the last screen.  I'm sure it's not intentional but it reads as though
> the forums is the only support channel and I think that's unfair to
> IRC, mailing lists, documentation and a litte odd that it doesn't
> mention paid support options.

I agree. I think the best way to handle this would be to introduce the
help centre, and then introduce the free and commercial support
resources in turn as we do in the help center itself. Something like
this:

= Need help? =

The Ubuntu Help Center contains information about how to use your new
Ubuntu system. Just click on the question mark button at the top of
your desktop.

= Can't find the answer? =

The Ubuntu community provides extensive free support. Find out more at
ubuntu.com/support/communitysupport

Canonical, its partners and approved companies provide commercial
technical support. Read about it at ubuntu.com/support/services

= How to Contribute =

Ubuntu has an open and vibrant community of contributors. Find out how
to contribute at ubuntu.com/community/participate

-- 
Matthew East
http://www.mdke.org
gnupg pub 1024D/0E6B06FF




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