The Ubuntu OOBE Idea

[Matthew East]

On Wed, Sep 24, 2008 at 2:49 AM, Jonathan Judah Ben-Joseph
<jbenjos at fau.edu> wrote:
> Hello folks,
>
> I have an idea for for an Ubuntu out of box experience. I wrote a blueprint for it here:
> https://blueprints.launchpad.net/ubuntu-doc/+spec/ubuntu-oobe
>
> Here is the general idea I am going for (not to scale!)

>From the various threads on this subject recently, the problems that
these ideas are seeking to solve appear to be:

(a) lack of visibility of the help center (i.e. the question mark on
the desktop is not enough)
(b) lack of "user-friendliness" of the help center (i.e. the common
questions and links in the left hand column are not obvious enough for
new users).

I'm not convinced either of these are genuine issues, to be honest. I
think the question mark on the desktop is a decent start to prompt a
user to look for help. Furthermore, I think the structure of the help
center and presence of the "common questions" in the right hand side
of the page are pretty intuitive. Anything more risks being too
imposing.

But, to the extent that these are real issues, we should be thinking
about simpler solutions, such as (using the same numbering):

(a) a simple notification bubble that pops up on first login with a
link to the Help Center
(b) improving the structure and common questions of the Help Center front page.

-- 
Matthew East
http://www.mdke.org
gnupg pub 1024D/0E6B06FF