Ubuntu installation documentation - known problems

Campbell Wallace cwallace at free.fr
Sun Nov 2 13:18:42 UTC 2008


There is a problem getting Hardy and, I understand, Intrepid to boot on
some systems without adding pci=nomsi to the kernel parameters. (For
details see launchpad bug #190492  - there are several duplicates of
this bug).
This is totally confusing and extremely frustrating for new users, and
is the sort of thing that can only damage Ubuntu's reputation.

I would like to suggest that something like the following be included in
the Installation page where it can best be seen.

Users of AMD64 and other 64-bit systems.
There is a known problem with some motherboards. If your system freezes
or fails to boot, please try again , adding the kernel option pci=nomsi.
This can be done by rebooting (press the reset button, or Control + Alt
+ Delete keys simultaneously). When the boot screen appears you will be
given the choice of pressing 'c' for a command line, or 'e' to edit.
Press 'e' and then type pci=nomsi. Then reboot.

The problem occurs with the Asus A8V-VM motherboard, and no doubt with
others which use the VT8251 chip.


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