where the wiki and help do not meet

[Paul O'Malley]

Hi,

A few hours ago while ago, I tried to make a point in IRC. It was a 
complete and utter failure, I did not manage to archive this lofty goal, 
so here I attempt it again without the aid of a safety net. (crowd gasps)

What I would like to see is a link to help.ubuntu.com from 
wiki.wbuntu.com on every page, and I would like the same on help.
(A job for CSS)

My argument for taking this route is simple, be it help or wiki it is 
all part of  *.ubuntu.com thus pointing from one part to another (wiki 
to help) is just giving a user a "local" resource they may find useful.
As to what is official or what is unofficial this is missing the point, 
it just does not come into it. This is a wrong argument, by starting 
there you develop limits on what can and cannot be done, this is about 
having the best most flexible documentation.

The help.ubuntu.com resource is not known about by most people. It is a 
good job of work. By not telling people that the help exists (when they 
are on the wiki) then we do them no favour. It is about the user at the 
end of the day. In a similar fashion if something on help does not fit 
the bill then handing them the chance to check the wiki or document it 
on the wiki the way they solved, whatever it was that the user was 
researching.

This is like a new user comes to Ubuntu or Linux and who already has a 
picture of building their own software when the package is already 
there, though unnecessary, is it not very remiss not to tell them where 
they can get other data on the subject before they leap out of the 
distro and learn something the wrong way and blame Ubuntu.

While I am banging a drum I may as well go for broke. There is no Search 
button on the help.ubuntu.com site.

Regards,

Paul