Getting access to errors.ubuntu.com

[Evan Dandrea]

Hi David! Thank you for the detailed post.

On Fri, Jan 25, 2013 at 4:56 PM, David King <david.king at canonical.com> wrote:
> I am an upstream developer of a few projects that are in Ubuntu, and
> occasionally I get some downstream reports forwarded from Launchpad. I
> recently had one such report:
>
> https://bugzilla.gnome.org/show_bug.cgi?id=692065
> https://bugs.launchpad.net/ubuntu/+source/vino/+bug/960649
>
> A friend told me about errors.ubuntu.com, and so I searched for the project
> (vino) there and got a list of results. However, when I try to click on the
> top result (which corresponds to the bug above) I get asked to sign in with
> SSO. I am already signed in, but repeatedly am requested to sign in
> regardless.

Apologies. I have a branch that clarifies authentication failures when you're
not in the correct group (lp:~ev/errors/openid_auth_failure). I'll endeavor to
get this landed early next week.

> A Google search turned up an ubuntu-devel thread:
>
> https://lists.ubuntu.com/archives/ubuntu-devel/2012-June/035301.html
>
> which mentioned what looked like the same problem and mentioned the
> ubuntu-bug-control team (which does not exist) and eventually led me to
> realise that I needed to be a member of ubuntu-bugcontrol. It would be nice
> if someone could reply to the old thread with the correct team name! :-)

I'll follow up on the old thread. We were concerned that if someone abused
their access to the private crash data on errors.ubuntu.com by publishing it to
a much wider audience, we'd have no legal recourse. Protecting our users'
privacy is of the utmost concern, so for now we've moved away from using
ubuntu-bugcontrol as the team with access to the problem and instance pages.

We're working with the legal team at Canonical to draft a non-disclosure
agreement that will let us open access back up to interested third-party
developers. We hope to have something together soon as we can all see the
benefit in having upstream developers using errors.ubuntu.com.

Cheers,
Evan