Public/private bugreports

Bryce Harrington bryce at canonical.com
Sat Sep 26 02:03:16 BST 2009


On Fri, Sep 25, 2009 at 09:43:37PM +0200, Klaus Doblmann wrote:
> I've got one suggestion from a user's point of view: When one submits a
> crashlog that gets marked as a duplicate due to the reasons now explained,
> you obviously can't view the duplicate bugreport because it's set as private
> which is confusing to the average user committing a crash report. It would
> be a good idea to change the error message telling the user he can't access
> the bugreport because it is set temporarily set as private due to
> security-reasons until it gets reviewed. The current "you don't have
> permission to access this page" (it's something along these lines) is too
> non-descriptive and confusing to the average user - at least that's the way
> I see it.

Can you point to an example of where this has happened?  I am curious if
apport is doing this (which could be fixed, if so), or if it is just an
oversight by a human triager (which is not fixable obviously).

Bryce



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