PPA bugs (was: Best practice for reporting bugs)

[hggdh]

On Tue, 31 Mar 2009 11:46:51 -0400
Mackenzie Morgan <macoafi at gmail.com> wrote:

> On Monday 30 March 2009 6:48:44 pm (``-_-´´) -- BUGabundo wrote:
> > Exactly. The bug should go somewhere. And that place is the PPA
> > BTS, _if it   
> exists_.
> > If it doesnt let apport fail as it currently does. But if there is
> > a PPA for   
> package FOO, why not redirect the apport collected data to that PPA
> BTS?
> > 
> > Am I making such an hard question, or using the wrong example?  
> 
> People and teams can have PPAs.  Neither have BTS.  Why are we
> discussing this here?  This ought to be on launchpad-users, since
> it's LP that doesn't have Malone for anything but distributions and
> projects.

For the record, there is a LP bug opened for this [1]. I also raised
the issue some time ago, and was shut down very fast: the consensus I
got from the few replies was that it is better *NOT* to report bugs
against PPAs (as compared to "polluting" the BTS).

Although I can understand that using (right now) LP to report PPA bugs
is far from being the ideal usage, something should be done. 

I do expect there are PPAs that are set up, and populated, for the
sheer (and, perhaps, weird) pleasure of "creating" a package, with no
other benefits.

But... 

Nevertheless, there are some, if not many, of us that build
off-the-shelf packages to test a new upstream fix, or to provide
access to upcoming new versions (and help test them), or to add needed
debug code for a specific, difficult-to-be-reproduced, issue. I posit
that not having a way to post bugs about these cases hurts more than
helps.

Of course, there is always the option of creating a brand new BTS,
perhaps based on bugzilla, outside launchpad.net, to allow for that.
But I think this would be even more confusing, and detrimental in the
long run.

Finally, for why is this being discussed here: because this involves a
"Best Practice for Reporting Bugs". It is, I accept, a borderline
aspect, but still has potential impacts on bug management.

..hggdh..

[1] https://bugs.launchpad.net/malone/+bug/179873
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