Best practice for reporting bugs

Matt Zimmerman mdz at ubuntu.com
Thu Mar 26 08:20:32 GMT 2009


On Thu, Mar 26, 2009 at 08:13:32AM +0000, Matt Zimmerman wrote:
> On Wed, Mar 25, 2009 at 10:54:02PM +0100, Reinhard Tartler wrote:
> > Matt Zimmerman <mdz at ubuntu.com> writes:
> > 
> > >> Perhaps apport could display asyncronously while preparing the
> > >> information what it actually collects and present that to the users in
> > >> addition to the browser window?
> > >
> > > Apport already presents this information to the user and asks for
> > > confirmation before sending it to Launchpad.  See the attached
> > > screenshot.
> > 
> > Only for crashers, not when called manually e.g. from the menu. I should
> > have been clearer in the first place.
> 
> I created that screenshot by running ubuntu-bug from the command line, so
> that does the right thing (as does a crash).  launchpad-integration (which
> is used by the menu items) invokes ubuntu-bug, which does precisely the same
> thing (I just tried with gnome-terminal).
> 
> Where are you seeing this behavior?  Every case I tried correctly displays
> the report and asks for confirmation before submitting to Launchpad.  If
> that's not happening somewhere for you, please open a bug report.

Ah, it looks like this changed in Jaunty (apport 0.142).  It may not do the
right thing in Intrepid and earlier.

-- 
 - mdz



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