Best practice for reporting bugs

Matt Zimmerman mdz at
Thu Mar 26 08:13:32 GMT 2009

On Wed, Mar 25, 2009 at 10:54:02PM +0100, Reinhard Tartler wrote:
> Matt Zimmerman <mdz at> writes:
> >> Perhaps apport could display asyncronously while preparing the
> >> information what it actually collects and present that to the users in
> >> addition to the browser window?
> >
> > Apport already presents this information to the user and asks for
> > confirmation before sending it to Launchpad.  See the attached
> > screenshot.
> Only for crashers, not when called manually e.g. from the menu. I should
> have been clearer in the first place.

I created that screenshot by running ubuntu-bug from the command line, so
that does the right thing (as does a crash).  launchpad-integration (which
is used by the menu items) invokes ubuntu-bug, which does precisely the same
thing (I just tried with gnome-terminal).

Where are you seeing this behavior?  Every case I tried correctly displays
the report and asks for confirmation before submitting to Launchpad.  If
that's not happening somewhere for you, please open a bug report.

 - mdz

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