Bug workflow - a wider view

Ian Jackson iwj at ubuntu.com
Fri Jul 6 10:41:32 BST 2007

Christian Robottom Reis writes ("Re: Bug workflow - a wider view"):
> Thanks for sharing your concerns. We'll be sure to be tactful when
> actually implementing this; it's more likely that the first step will
> just to make it easier for an end-user with credentials in the remote
> bug tracker to file the bug [...]

That is precisely the most sensitive thing to be doing.

> In the case of Debian I guess this doesn't mean anything apart from
> using the end-user's From: address in the email sent to file the bug,
> but that's effectively what they use for credentials there AIUI.

You seem to have completely missed my point.

Debian are going to be _very upset_ if you arrange for Launchpad to
send bug submission mails to the Debian BTS without getting a
go-ahead from Debian.  The fact that you're doing it on behalf of some
user and putting their name in the From: doesn't help address that.


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