unnecessary QA work (was Re: dapper-live test)

[Daniel Robitaille]

On 5/5/06, Gabriel Truitt <gabe at aliendeathray.com> wrote:
> Carlos Ribeiro wrote:
> > Of course, we are talking here about a scenario where the user
> > is hardly familiar with the process of checking a bug database;
> > knowledgeable users can certainly do more in this regard.
> >
>
> I agree Carlos, although I think that the level of technical competence
> which is required to identify duplicate bugs is usually less than that
> which is required to fix them.  It might prove useful to recruit skilled
> non-developers for this kind of task.
>
> Having a triage team to reduce the number of duplicate bug reports would
> allow more people to participate meaningfully in the community
> development process.  It might also be a good opportunity for
> inexperienced developers, or developers who are new to the community, to
> become familiar with the bug reporting system before they dive in.
>
> Initially, junior triage workers could be asked to identify potential
> duplicates and report them to a project developer.  In my opinion, the
> searching for and initial identification of duplicates represents much
> of the effort involved in the process.  Once a triage worker had
> displayed accuracy and good judgment, they could be asked to work
> independently.
>

And that's why finding duplicates is a part of the daily work the Bug
Squad team:
https://launchpad.net/people/bugsquad

Anyone is welcome to come by and help, and getting help from others on
IRC in #ubuntu-bugs while learning the ropes of bug triaging.


--
Daniel Robitaille