unnecessary QA work (was Re: dapper-live test)

[Gabriel Truitt]

Carlos Ribeiro wrote:
> Of course, we are talking here about a scenario where the user
> is hardly familiar with the process of checking a bug database; 
> knowledgeable users can certainly do more in this regard.
> 

I agree Carlos, although I think that the level of technical competence 
which is required to identify duplicate bugs is usually less than that 
which is required to fix them.  It might prove useful to recruit skilled 
non-developers for this kind of task.

Having a triage team to reduce the number of duplicate bug reports would 
allow more people to participate meaningfully in the community 
development process.  It might also be a good opportunity for 
inexperienced developers, or developers who are new to the community, to 
become familiar with the bug reporting system before they dive in.

Initially, junior triage workers could be asked to identify potential 
duplicates and report them to a project developer.  In my opinion, the 
searching for and initial identification of duplicates represents much 
of the effort involved in the process.  Once a triage worker had 
displayed accuracy and good judgment, they could be asked to work 
independently.

Regards,
-Gabe