Bug reporting and Hendrix

[John Levin]

Reading this bug report:
3006: bug-buddy asks silly questions that are likely to scare off users 
(and doesn't work anyway?) 
(https://bugzilla.ubuntu.com/show_bug.cgi?id=3006#c1)

made me think of Hendrix 
(http://weblogs.mozillazine.org/gerv/archives/007271.html) the feedback 
collecting mechanism being tested for mozilla. "The idea here is to 
lower the barrier to giving feedback, and simultaneously try and keep 
some of the less useful bugs out of Bugzilla."

This is useful for newbies who may not have the technical know-how to 
adequately describe a bug for squashing purposes, but nevertheless have 
found one.

Also, it could be useful for making feature requests, which require 
evaluating very differently from bugs.


John