Modern USB surfsticks and sdxc / sdhc cards in Ubuntu with Asus ee PC904HA subnotebook

Mathieu Trudel-Lapierre mathieu-tl at
Wed Jun 13 17:58:25 UTC 2012

On Wed, Jun 13, 2012 at 12:36 PM, Erik Kaiser
<erikkaiser800 at> wrote:
> Hello !
> I recently purchased a USB surfstick. The name is XSStick W21, HSPA=
> 21.6 Mbit/s USB stick with a slot for a sim and a slot for mini sd

Hi Erik;

I understand your concerns. There's multiple layers involved in making
USB sticks work, so the best course of action would be to file a bug
report so that developers can look into the issue. You can do this
easily. In a terminal, type in the following command:

ubuntu-bug network-manager

Follow the steps, and you should be able to add all the details to a
form. All the information added will constitute the bug report we need
with debugging information so that we have the best chance of making
that stick work for the next release.

Make sure you also include the information from this other command:

lsusb -v

There may be additional information needed though, so don't be
surprised if we ask you to try a few more things to know how that
device works.

Mathieu Trudel-Lapierre <mathieu-tl at>
Freenode: cyphermox, Jabber: at
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