"Long time no see" auto-text could be improved
Benjamin Drung
bdrung at ubuntu.com
Sat Jul 9 19:03:30 UTC 2011
Am Samstag, den 09.07.2011, 19:35 +0100 schrieb Reuben Thomas:
> Can I suggest that the wording be changed to something like this:
>
> Thanks for your bug report; sorry we have not been able to look at it
> for a while. It's possible that the bug has been fixed; could you
> please check whether this bug still affects you with the latest Ubuntu
> release (INSERT_NAME_HERE) and add an appropriate comment to this bug
> report? By helping us weed out out-of-date bug reports, you can help
> us spend more time fixing bugs!
+1
Maybe it would be useful to point to a wiki page that explains how to
test if a bug affects upstream and how to forward a bug upstream. Then
the user can push the bug further than just waiting.
--
Benjamin Drung
Debian & Ubuntu Developer
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