making a workaround web page for bugs, in LTS release, not fixed

[Marco Pallotta]

Il giorno ven, 08/01/2010 alle 11.58 -0600, C de-Avillez ha scritto:
> On 01/08/10 00:58, Marco Pallotta wrote:
> > 2010/1/7 Charlie Kravetz <cjk at teamcharliesangels.com>:
> >   
> >>
> >> Ubuntu bugsquad already has a policy that workarounds should be
> >> identified and moved into the bug description. If that was happening,
> >> it should be easy to grab the section labeled "WORKAROUND:", right?
> >>     
> >
> > Well,
> >
> > I saw not many of these labeled bugs. I think we whould start a
> > different process to identify a workaround solution for an issue that
> > will not be fixed.
> >   
> 
> Yes, they are used far less than ideal. Still, they should be used (and
> when I find a bug that is missing a workaround in the description, I add
> it in).
> 
> But still, we could have a workarounds page in the Wiki (perhaps either
> *or*, or *also*, in answers.lp). There we could put the most important
> issues, and their workarounds. But not all, I think. There are some very
> technical issues that -- if you are hit with it, you most probably also
> know where to look for an asnwer.

Well, also if there are technical issues I would expexct to find a
workaround in the "workaround for bugs" web page also for them if this
can help to save time to find a solution for an issue (also if the user
is not a newbie....at the end....time is time for everyone). However we
could also link the workaround with the specific bug from which it come
from so that any user (if he wanted to do it) can delve into the
question.


> It is unrealistic to expect all Ubuntu users to browse lp.net/ubuntu/bugs.
> 

I think the problem may be related to how link this workaround web page
into the desktop. If, for example, the user knows that, for any issue
found in any app, he has to simply click on a icon, to find a possibile
solution to it, he will do it instead of spend time to surfing into the
web for looking for a solution. 


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MARCO PALLOTTA
 
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