Support data gathering tool

[Przemek Kulczycki]

What about the forums/answers.lp.net - will the users be able to
attach apport's reports to forums or support requests?

On 6/1/09, Martin Pitt <martin.pitt at ubuntu.com> wrote:
> Andrew SB [2009-05-31 20:21 -0400]:
>> Maybe we should have some sort of wizard for when a user attempts to
>> use apport and they don't know the package. E.g. If they know the
>> problem is in the audio stack but not exactly where. There's still a
>> lot of relevant information that apport could collect.
>
> Planned for Karmic:
>
>
> https://blueprints.launchpad.net/ubuntu/+spec/desktop-karmic-symptom-based-bug-reporting
>
>> I think the real issue is: how do we better encourage users to use the
>> tools that already exist?
>
> Also planned for Karmic:
>
>
> https://blueprints.launchpad.net/ubuntu/+spec/karmic-qa-increase-apport-adoption
>
> Martin
> --
> Martin Pitt                        | http://www.piware.de
> Ubuntu Developer (www.ubuntu.com)  | Debian Developer  (www.debian.org)
>
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## Przemysław Kulczycki >><< Azrael Nightwalker ##
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