Support data gathering tool
przemekkulczycki at gmail.com
Wed Jun 3 11:47:24 UTC 2009
What about the forums/answers.lp.net - will the users be able to
attach apport's reports to forums or support requests?
On 6/1/09, Martin Pitt <martin.pitt at ubuntu.com> wrote:
> Andrew SB [2009-05-31 20:21 -0400]:
>> Maybe we should have some sort of wizard for when a user attempts to
>> use apport and they don't know the package. E.g. If they know the
>> problem is in the audio stack but not exactly where. There's still a
>> lot of relevant information that apport could collect.
> Planned for Karmic:
>> I think the real issue is: how do we better encourage users to use the
>> tools that already exist?
> Also planned for Karmic:
> Martin Pitt | http://www.piware.de
> Ubuntu Developer (www.ubuntu.com) | Debian Developer (www.debian.org)
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