Standing in the street trying to hear yourself think

[Andrew SB]

On Fri, Jul 3, 2009 at 12:39 PM, Evan<eapache at gmail.com> wrote:
> On Fri, Jul 3, 2009 at 12:36 PM, Andrew SB <a.starr.b at gmail.com> wrote:
>>
>> On Fri, Jul 3, 2009 at 12:27 PM, Evan R. Murphy<evanrmurphy at gmail.com>
>> wrote:
>> >> I would propose that we have a better metric for selecting the best
>> >> answer, in that the person posing the question could select the
>> >> answer that fixed the problem for them,  again this ties in with the
>> >> task orientated nature of this approach. A question like "how do i get
>> >> the audio level to persist on my aspire one" would generally solicit a
>> >> number of answers, but only if the answer fixes the problem for the
>> >> questioner should it be chosen as the best answer.
>> >> [...]
>> >
>> > I like this. So maybe a rating system more along the lines of, "Did
>> > this answer fix your problem?", instead of, "Digg it".
>>
>> Some thoughts:
>>
>> This sounds just like Launchpad Answers to me. How would the idea
>> you're talking about differ?
>>
>> What could we do to encourage more people to use LP Answers?
>>
>> What does it lack, or is it simply a matter of promotion / awareness?
>
> I've been subscribed to this list and filing bugs for over a year now, and I
> hadn't even heard of Launchpad Answers before now. Maybe I live under a
> rock, but I think promotion / awareness would go a long way.
>

Check it out. Click on the Answers tab in Launchpad. It can be used by
distros, packages, or projects. EG:

Distributions:

https://answers.launchpad.net/ubuntu

Specific packages:

https://answers.launchpad.net/ubuntu/+source/openoffice.org

Upstream projects:

https://answers.launchpad.net/awn-extras

Honestly, I find using it for Ubuntu as a whole a bit overwhelming,
and I don't really pitch in much there. But I try to keep up with it
for specific packages I maintain and upstream projects I work on.

Maybe a good start could be getting http://www.ubuntu.com/support and
http://www.ubuntu.com/support/communitysupport to feature it more
prominently.

But really, it's only as helpfully as the people tracking it and
providing answers...

- Andrew