Do you really want developers to be on this list was (Re: Very bad status of hardware (especially wifi) support in ubuntu, due to the too many accumulated regressions)
ubuntu at kitterman.com
Tue Nov 11 18:48:20 UTC 2008
On Tuesday 11 November 2008 10:47, Luke L wrote:
> On Mon, Nov 10, 2008 at 10:03 PM, Martin Owens <doctormo at gmail.com> wrote:
> >> This list was created to give users a way to discuss Ubuntu development
> >> with developers. Comments like "I was just joking about you having to
> >> know anything" make the decision to unsubscribe easy. I'm seriously
> >> considering it myself.
> > It should remain, developers should remain. Developers are never going
> > to get away from users who want to bitch, greater layers between the
> > developers and users just breeds users who resent and don't understand
> > developers and developers who don't understand (none programmer)user
> > needs. Very Bad.
> > So on one side I think that list moderators or peers should be very
> > prompt in telling the wrong sorts of emails where to go, perhaps with a
> > standard template which explains the rules and a little checkbox by the
> > offence.
> > On the other hand, list members should try not to bait the trolls. I've
> > caught myself being suckered in too, so I know it's not easy. But why
> > reward the wrong sort of emails with any response other than a boiler
> > plait 'Your being rude' email?
> On a practical note, it isn't as if this ML is getting flooded with
> hundreds of messages of traffic a day. For those who could benefit
> from the technical discussions and user input, I don't see why someone
> would disconnect themselves from that for the reason of saving
> themselves 15 minutes a day. As long as there are "signals", the
> "noise" should be dealt with and ultimately set aside.
Whether you see the reason for it or not, I guarantee you that fewer and fewer
developers are subscribed to this list. The general reason is not 'too many
messages' it's to much rudeness.
Users on this list have a choice. Concerns can be raised in a way that is
constructive, helpful, and brings us together or they can be raised in a
Offlist someone mentioned the example of kdvi brought up on this list a few
months ago. Based on that user's request, I looked into the validity of
their concern and found it had merit. As a result, I invested probably a
dozen hours of my free time to repackage kdvi in a way that would work on
Developers who are here do try to listen. It's up to you to chose how you
decided to engage them in discussion.
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