That need to close bugs?

Henrik Nilsen Omma henrik at ubuntu.com
Tue Sep 18 11:23:08 UTC 2007


Reinhard Tartler wrote:
> Sarah Hobbs <hobbsee at kubuntu.org> writes:
>
>   
>> As one of those who triages various KDE bugs...in the area of KDEBase,
>> in particular, there are around 450 open bugs, we *have* to close
>> invalid bugs.  There are around 750, with the INVALID and WONTFIX bugs
>> included.
>>     
>
> Please correct me, but I suspect that when you mean "we have to close
> invalid bugs", I think you actually mean "we need to filter out those
> incomplete bugs which we don't have the ressources for investiagting
> further from 'our' 'default' bug listings". (YMMV of course what is
> "your default" bug listing.

How would that be better from the user's perspective? If everyone who is 
working on the receiving end of bugs (triagers and developers) filter 
out these bugs they will just be silently ignored forever. I'm not sure 
that gives a better impression.

Instead of 'Ubuntu has 30.000 open bugs' we would have 'Ubuntu has 
60.000 open bugs, many of which are being actively ignored'.

Henrik





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