Desktop team weekly report -- 2009-09-22

[Bryce Harrington]

On Wed, Sep 23, 2009 at 11:29:32AM +0200, Martin Pitt wrote:
> == Changed bug reporting process ==
> 
> Feedback about the `+filebug` redirection: 
>  * many bugs can legitimately be filed without apport information (such as translation bugs), wishlist bugs, or UI problems

You know, in these cases the current +filebug is destroying information
we need.  If the bug reporter already knows at time of filing that it is
a 'translation', 'wishlist', 'usability', 'packaging', etc. issue, then
this is extremely valuable information as to how to handle the bug.

There are specific teams with interest in each of these classes of bugs,
who do not regularly troll through individual packages bug listings but
who might be able to handle these issues directly if they were tagged as
such.

Currently, this info is not captured at time of bug filing, so someone
else has to think and tag it later.  This adds unnecessary delay and
increases the workload on the triager.

One other side benefit:  When doing automated bug triaging, it is
extremely hard to mechanically differentiate between ordinary bugs and
wishlist/packaging/usability issues.  By tagging the bugs at filing
time, it allows automated scripts to not request logs and other info
inappropriately.

Bryce