[ubuntu-cloud] Amazon issues with EBS affect Ubuntu images in the EU-WEST region

[Scott Moser]

Update:

We have received information from Amazon that the EBS snapshots for our
released 10.04 images from 20110719 were *not* affected (ami-5c417128 and
ami-52417126). It seems that an api issue incorrectly marked them as such.
The only Ubuntu images that were affected were old daily builds and
milestone releases.

Unless you are using one of the old milestone releases (alpha or beta) or
an out of date daily build, you do not need to take any action.

The following is a comprehensive list of the builds that were affected:
ami-cd9bb0b9 snap-bc01fdd5 ubuntu-images-milestone/ubuntu-lucid-10.04-beta1-i386-server-20100317
ami-1ab59f6e snap-ccb015a5 ubuntu-images-milestone/ubuntu-maverick-10.10-beta-amd64-server-20100831
ami-1d301a69 snap-18ab6771 ubuntu-images-milestone/ubuntu-maverick-alpha1-amd64-server-20100601
ami-67efc513 snap-1e63a977 ubuntu-images-milestone/ubuntu-maverick-alpha2-amd64-server-20100630.1
ami-39def44d snap-02e4396b ubuntu-images-milestone/ubuntu-maverick-alpha3-amd64-server-20100803.2
ami-3fdef44b snap-20e43949 ubuntu-images-milestone/ubuntu-maverick-alpha3-i386-server-20100803.2
ami-571f2b23 snap-c822bca1 ubuntu-images-milestone/ubuntu-natty-alpha2-amd64-server-20110202
ami-6b1f2b1f snap-2622bc4f ubuntu-images-milestone/ubuntu-natty-alpha2-i386-server-20110202
ami-1c724268 snap-57d6d23e ubuntu-images-testing/ubuntu-lucid-daily-amd64-desktop-20110712
ami-3842724c snap-5354563a ubuntu-images-testing/ubuntu-lucid-daily-amd64-desktop-20110719
ami-30427244 snap-8d5654e4 ubuntu-images-testing/ubuntu-lucid-daily-i386-desktop-20110719
ami-66c7f112 snap-703c6619 ubuntu-images-testing/ubuntu-maverick-daily-amd64-desktop-20110525
ami-fe94a28a snap-8697b1ef ubuntu-images-testing/ubuntu-maverick-daily-amd64-desktop-20110601
ami-72340506 snap-bfe2cad6 ubuntu-images-testing/ubuntu-maverick-daily-amd64-desktop-20110615
ami-72c7f106 snap-2e3f6547 ubuntu-images-testing/ubuntu-maverick-daily-i386-desktop-20110525
ami-f294a286 snap-1a97b173 ubuntu-images-testing/ubuntu-maverick-daily-i386-desktop-20110601
ami-8e3504fa snap-65e2ca0c ubuntu-images-testing/ubuntu-maverick-daily-i386-desktop-20110615
ami-e8ceff9c snap-35251a5c ubuntu-images-testing/ubuntu-natty-daily-amd64-desktop-20110703
ami-ee50609a snap-ff717196 ubuntu-images-testing/ubuntu-natty-daily-amd64-desktop-20110717
ami-de5262aa snap-f53f3f9c ubuntu-images-testing/ubuntu-natty-daily-amd64-server-20110718
ami-e6506092 snap-ad6f6fc4 ubuntu-images-testing/ubuntu-natty-daily-i386-desktop-20110717


On Tue, 9 Aug 2011, Scott Moser wrote:

> We received this morning an automated email from Amazon informing us of
> possible loss of data in EBS snapshots on the EU-WEST-1 region.  Our
> engineering team immediately started an assessment of the damages this
> might have caused to the EBS images that we publish for our users.  We are
> working with Amazon to re-mediate customer impact and prevent any future
> outages.
>
> Due to inconsistent API results we have to recommend to avoid using the
> following images on EU-WEST-1 at the moment as we cannot guarantee that
> they are working properly:
>
>  http://cloud-images.ubuntu.com/releases/10.04/release-20110719/
>  ami-5c417128 ebs/ubuntu-lucid-10.04-amd64-server-20110719
>  ami-52417126 ebs/ubuntu-lucid-10.04-i386-server-20110719
>
> As a precaution, we would recommend users to use 10.04 images in another
> region, or temporarily revert to the previous version of this image for
> which the API apparently never returns an error status.
>
>  http://cloud-images.ubuntu.com/releases/10.04/release-20110601/
>  ami-4290a636 ebs/ubuntu-lucid-10.04-amd64-server-20110601
>  ami-4090a634 ebs/ubuntu-lucid-10.04-i386-server-201106011
>
> A number of non-current daily build and old alpha or beta images have been
> affected as well, but we hope that no one would have been using these
> images for production use; we are not planning corrective actions for
> these images. You can see the full list of AMIs affected at
> http://paste.ubuntu.com/662022/ .
>
> To have this type of announcements sent to your email directly, please
> subscribe to our ubuntu-cloud-announce mailing list at
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-cloud-announce .
>
> Our support services are available to help customers of the Ubuntu
> Advantage Cloud Guest program.  Details about this program can be found at
> http://www.canonical.com/enterprise-services/ubuntu-advantage/cloud
>