[ubuntu-cloud] Amazon issues with EBS affect Ubuntu images in the EU-WEST region

Scott Moser smoser at ubuntu.com
Tue Aug 9 15:50:41 UTC 2011

We received this morning an automated email from Amazon informing us of
possible loss of data in EBS snapshots on the EU-WEST-1 region.  Our
engineering team immediately started an assessment of the damages this
might have caused to the EBS images that we publish for our users.  We are
working with Amazon to re-mediate customer impact and prevent any future

Due to inconsistent API results we have to recommend to avoid using the
following images on EU-WEST-1 at the moment as we cannot guarantee that
they are working properly:

 ami-5c417128 ebs/ubuntu-lucid-10.04-amd64-server-20110719
 ami-52417126 ebs/ubuntu-lucid-10.04-i386-server-20110719

As a precaution, we would recommend users to use 10.04 images in another
region, or temporarily revert to the previous version of this image for
which the API apparently never returns an error status.

 ami-4290a636 ebs/ubuntu-lucid-10.04-amd64-server-20110601
 ami-4090a634 ebs/ubuntu-lucid-10.04-i386-server-201106011

A number of non-current daily build and old alpha or beta images have been
affected as well, but we hope that no one would have been using these
images for production use; we are not planning corrective actions for
these images. You can see the full list of AMIs affected at
http://paste.ubuntu.com/662022/ .

To have this type of announcements sent to your email directly, please
subscribe to our ubuntu-cloud-announce mailing list at
https://lists.ubuntu.com/mailman/listinfo/ubuntu-cloud-announce .

Our support services are available to help customers of the Ubuntu
Advantage Cloud Guest program.  Details about this program can be found at

More information about the Ubuntu-cloud mailing list