Re-imagining

[Mark Paskal]

Askubuntu is for Q&A, not support. It is not friendly at all to users who
are computer illiterate. Askubuntu is also a stackexchange site, not an
official channel of any sort.

Have you read the faq there Randall?
On Apr 11, 2013 7:54 AM, "Randall Ross" <randall at executiv.es> wrote:

> Mark Paskal wrote:
> > Date: Wed, 10 Apr 2013 19:19:24 -0600
> > From: Mark Paskal <markpaskal at gmail.com>
> > To: The Canadian Ubuntu Users Community <ubuntu-ca at lists.ubuntu.com>
> > Subject: Re: Re-imagining
> >
> >
> > I really feel that the national loco is important as the only obvious
> place
> > (that I know of, please someone correct me if I'm wrong.) for Canadian
> > users to get support.
> That's a misconception. Mailing lists are a terrible support channel and
> we'd be better served if there were a "no support questions here" rule.
> IRC is marginally better, but not by much, and is unusable by novice
> Ubuntu people.
>
> http://askubuntu.com is the official place to get support for the Ubuntu
> project. The legacy (but still useful) place to get support is
> https://answers.launchpad.net
>
> >
> > I think advocating should be left to the city groups if they exist and
> are
> > interested. Here in Calgary the only interaction I have ever had with
> > another Ubuntu user was making him wonder 'Why is he staring?' as I
> > eyeballed the sticker on his laptop bag in passing. (OMG I'M NOT THE ONLY
> > ONE!!) This area has two million people and I've seen the one guy.
> Given Ubuntu market share estimates, conservatively there are at least
> 20,000 people who enjoy Ubuntu in Calgary. That's enough for a *very*
> large group.
> >
> >     Even if ubuntu-stickered-laptop-guy and I were to start a local
> group I
> > have to question the usefulness of spending time on advocacy given that
> > I'll be spending just as much time helping 90% of users I do manage to
> > convert reinstall Windows.
> If "sticker guy" is passionate enough about Ubuntu to start a group then
> he (and you) would have hundreds of other people to help those who want
> to enjoy Ubuntu. That means that any support burden would not fall on
> just one or two people. In our experience, once people immerse
> themselves in Ubuntu they almost never go back. When they have
> face-to-face interaction with other people who enjoy Ubuntu, they can
> get (and give) help with ease.
>
> I will close with a challenge for all reading this: If you are the
> "Sticker guy" or the "Sticker gal" in your city/town, and you want to
> see people freed from monopolists (with bank accounts the size of a
> national treasury) in your lifetime, start an Ubuntu group where you
> live. It's our best chance. The code has been written. We need to get it
> to our friends and neighbours... now.
>
> Cheers,
> Randall
> Ubuntu Vancouver Buzz Generator.
>
>
>
> --
> ubuntu-ca mailing list
> ubuntu-ca at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-ca
>
>
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