Bell, tv on line

Tue Apr 26 19:16:13 UTC 2011

I must warn you that if it does use DRM it's not supported as M$ does not
want to hand over the DRM protocol to Novell so that they may port it to
moonlight.

http://www.mono-project.com/Moonlight/SecurityStatus#Digital_Rights_Management

2011/4/26 raymond house <raymondh40 at gmail.com>

> Wow, James, thank you very much for all your help, I will certainly look
> into it.
>
>
> 2011/4/26 James <james2432 at gmail.com>
>
>> The tl;dr version of my chat with bell: it uses silverlight.
>> You will have to install moonlight(linux version of silverlight)
>>
>> Also was talked to 3 different people before I could get the answer
>>
>> Chat Transcript
>> info: A chat representative will be with you in about 0 minute(s). Thank
>> you for waiting.
>> info: Chat representative Kristine N has joined the session and is ready
>> to help.    To start, please provide your name and home phone number.
>> Kristine N: Hello and welcome to Bell TV's chat service.  How may I help
>> you today?
>> James: Hi, my friend told me about your service to have online video on
>> the internet, I had a question about this service...
>> James: What technology does it use to provide the video? flash?
>> silverlight? direct video stream?
>> Kristine N: Let me find the information for you.
>> James: Thank you
>> James: My friend is having trouble playing the video on linux and I was
>> trying to troubleshoot why he can play it on windows and not on linux. This
>> information will be useful.
>> Kristine N: Thank you so much for patiently waiting on the line James.
>> James: Not a problem
>> Kristine N: Now I do have the clear view of your question however I do
>> not have any information about that. It will be much helpful if I will
>> connect you to one of our support from the Bell Internet.
>> James: Okay.
>> info: Please wait. We are transferring you to the specialist  best suited
>> to help you.
>> info: Chat representative Betsy has joined the session and is ready to
>> help.    To start, please provide your name and home phone number.
>> James: Good day.
>> Betsy: Hello, thanks for visiting bell.ca. How can I help you today?
>> James: You: Hi, my friend told me about your service to have online video
>> on the internet, I had a question about this service... You: What technology
>> does it use to provide the video? flash? silverlight? direct video stream?
>> Betsy: May I know which services you currently have with Bell?
>> James: I personally have none, I'm trying to troubleshoot one of your
>> customers that is subscribed to the bell tv online.
>> Betsy: May I know your province?
>> James: Quebec
>> Betsy: I understand you have a request about a current product or
>> service.
>> Betsy: Let me provide you with the best solutions. Since I'm a sales
>> agent, I'm going to ask that you directly contact an agent who specializes
>> in billing and account management. Would you mind waiting while I give you
>> the best options to do so?
>> James: ok
>> Betsy: Thank you, kindly stay online while I transfer this chat to our
>> support queue, would request your patience if the chat remains in the queue
>> for a few minutes in case the support reps are busy helping other customers.
>> We thank you for your patience.
>> info: Please wait. We are transferring you to the specialist  best suited
>> to help you.
>> info: Chat representative Ryan C has joined the session and is ready to
>> help.    To start, please provide your name and home phone number.
>> James: Good day.
>> Ryan C: Hello James, thank you for choosing Bell TV's chat service. How
>> may I help you today?
>> James: You: Hi, my friend told me about your service to have online video
>> on the internet, I had a question about this service... You: What technology
>> does it use to provide the video? flash? silverlight? direct video stream?
>> Ryan C: Yes, we do provide video through Bell.ca website. This is via
>> silverlight.
>> James: Okay thank you for the information!
>> James: Have a nice day
>> Ryan C: Would you like me to share you a link for more information?
>> James: Sure
>> Ryan C: Thank you! One moment please.
>> Ryan C: Bell TV online<http://www.bell.ca/shopping/PrsShpTv_TV_online.page?INT=TV_tventpg_BAN_BTVO_ACQ_20110221_lc_all>
>> James: Thank you
>> Ryan C: Your most welcome James.
>> info: We will send the transcript to james2432 at gmail.com at the end of
>> your chat.
>> Ryan C: Is there anything else I can help you with today?
>> James: No, thank you, you've been helpful
>> Ryan C: It has been a pleasure helping you out today.  Thank-you for
>> choosing Bell and using Bell.ca for your self-serve solutions.  Have
>> yourself a great day!
>>
>> 2011/4/26 James <james2432 at gmail.com>
>>
>>> if  you go on windows and right click on the stream you should see what
>>> type of video it is, if it's flash it will mention something about adobe if
>>> its windows media player options it's a normal stream(see installing
>>> gstreamer packages) if it's silverlight it will mention something about
>>> silverlight in the properties
>>>
>>> Also IE? Really? o_O
>>>
>>>
>>> On Tue, Apr 26, 2011 at 10:19 AM, raymond house <raymondh40 at gmail.com>wrote:
>>>
>>>> Thanks, Eric, James and Russell for your inputs. Russell, it worked when
>>>> she was using Windows with internet explorer, she now has ubuntu 10.10 in
>>>> the machine and is using Firefox.I have to check about Flash player. Thanks
>>>>
>>>>
>>>> On Tue, Apr 26, 2011 at 9:58 AM, Russell McOrmond <
>>>> russellmcormond at gmail.com> wrote:
>>>>
>>>>> On Tue, Apr 26, 2011 at 6:10 AM, raymond house <raymondh40 at gmail.com>
>>>>> wrote:
>>>>> > Hi everyone, my daughter registered with Bell at http:// tv on
>>>>> line.bell.ca
>>>>> > and could watch movies from her laptop when she was using windows but
>>>>> it no
>>>>> > longer works with Ubuntu. Has anyone got an idea what has to be done
>>>>> to
>>>>> > correct this?  Thanks
>>>>>
>>>>>   When you say "no longer works", do you mean it worked on Ubuntu in
>>>>> the past, but doesn't now?
>>>>>
>>>>>  I'm not a Bell customer so don't know the details of the service,
>>>>> but think that clarity on this question might help.  Do you access it
>>>>> from any other non-Windows computer currently, and with which browser?
>>>>>
>>>>> BTW: I went to http://tvonline.bell.ca/   and clicked on a random link
>>>>> and was sent to the ctv.ca viewer which uses Flash.  Is it possible
>>>>> you haven't installed the Flash player on the machine?   I've used the
>>>>> ctv.ca player to watch a number of shows (same player as used by
>>>>> Spacecast.com -- and some shows I often catch-up on from my Ubutu
>>>>> desktop).
>>>>>
>>>>> --
>>>>> Russell McOrmond, Internet Consultant: <http://www.flora.ca/>
>>>>> Please help us tell the Canadian Parliament to protect our property
>>>>> rights as owners of Information Technology. Sign the petition!
>>>>> http://creform.ca/petition/ict/
>>>>>
>>>>> "The government, lobbied by legacy copyright holders and hardware
>>>>>  manufacturers, can pry my camcorder, computer, home theatre, or
>>>>>  portable media player from my cold dead hands!"
>>>>>
>>>>> --
>>>>> ubuntu-ca mailing list
>>>>> ubuntu-ca at lists.ubuntu.com
>>>>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-ca
>>>>>
>>>>
>>>>
>>>> --
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>>>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-ca
>>>>
>>>>
>>>
>>>
>>> --
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>>>
>>>
>>
>>
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>>
>>
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外に遊びに行こう！
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