[Ubuntu-bugcontrol] Stop triaging bugs

Brian Murray brian at ubuntu.com
Wed Mar 26 15:48:10 UTC 2014


On Wed, Mar 26, 2014 at 10:36:34AM -0500, C de-Avillez wrote:
> On Wed, Mar 26, 2014 at 3:54 AM, Brendan Donegan <
> brendan.donegan at canonical.com> wrote:
> 
> > IMO, a team should also be looking at Triaged bugs when selecting new
> > tasks to work on, so if the bugs are genuinely Triaged and they have
> > enough information to go to In Progress (when a developer wants to work
> > on them) then I don't see the harm in general. I personally would tend
> > to look at both New and Triaged bugs when looking to pick up bug fixing
> > work on the projects I help maintain.
> >
> 
> It all depends. There is NO one-size-fits-all that will work. The security
> team (as well as the kernel team, and others) have special workflows. One
> problem we have in launchpad is that there is no concept of workflow, all
> we have are bugs (as far as we are concerned). Workflow was hammered in
> bugs, using what launchpad provides.
> 
> (Also, you have imposed yourself a limit -- "when looking (...) on the
> projects I help maintain". You do not go and change bugs on projects you DO
> NOT maintain. You actually may go in, but you will be more careful.)
> 
> But, back to the issue at hand. The majority of security bugs shown with
> Alberto's search are *visibly* different from the "normal" bugs we deal
> with. I expect triagers to be careful on what they do -- if a certain bug
> looks different from the "common" (whatever it may mean) bug, STOP. Find
> why it is different. Don't assume that it is all the same.

And, if something is different or you have any doubts ask for help
either in the #ubuntu-bugs channel on irc or on the ubuntu-bugsquad
mailing list. If you don't get an answer in a timely fashion ping me and
I'll do my best to respond.

--
Brian Murray
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