Apport retracing service problem

Fabio Marconi marconifabio at hotmail.it
Tue Jun 24 22:26:00 UTC 2014


Hallo
I have opened a report automatically generated by apport and all went well.
After some minutes I received a mail from the retracing service:

Thank you for your report!
  
However, processing it in order to get sufficient information for the
developers failed (it does not generate a useful symbolic stack trace). This
might be caused by some outdated packages which were installed on your system
at the time of the report:
  
no debug symbol package found for libv4l-0
no debug symbol package found for libv4lconvert0
no debug symbol package found for libjbig0

It close the report as 'Invalid'

So, why Apport start the bug report and the retrace think differently ?
Why it suggest to update a fully updated system ?
If the above dbg-packages are not existing, how we can have a complete 
stack trace ?
Thanks for the replies.
Best regards
Fabio


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