Low bug triage activity all around

Omer Akram om26er at ubuntu.com
Thu Jan 3 12:21:11 UTC 2013


On Thu, Jan 3, 2013 at 3:18 PM, Walter Garcia-Fontes
<walter.garcia at upf.edu>wrote:

> * Omer Akram, om26er at ubuntu.com [02/01/13 12:35]:
> > For that case I think someone should step in from our community. Anyone
> > willing to lead the effort of creating a stronger community around bug
> > management in Ubuntu? I will surely help where I can.
> >
>
> I'm one of the lurkers, and it is true that without the "bug days" and
> similar initiatives it is harder for people like me to contribute. I
> can only step in occasionally when my other activities go down, but
> with those initiatives I could do quite a lot of work, I remember once
> closing around 80 bugs in little more than one hour on update-manager
> after a suggestion by Brian Murray. Instead when I open Launchpad
> directly and browse bugs I only manage to deal with very few bugs.
>

You are absolutely correct there. I have found myself triaging *alot* of
bugs in certain bug days. I even remember a bug day of Banshee which really
brought in an extreme level of triage from quite a lot of people.


> Another thing holding me back is that apport is not working for me in
> my two main systems, my desktop and my laptop. When I hit a bug myself
> I do quite a lot of triage finding duplicates, miss-files bugs, and
> such.


</snip>

>
> Something that in my case has also created confusion is, if I explain
> it right, the division between QA and other groups in the bug team, I
> never got how things work after that initiative that I believe
> happened some months ago.
>

I think it would make sense to merge #ubuntu-quality and #ubuntu-bugs as
both the groups have ultimately the same goal to improve the quality in
Ubuntu and there must be many cases where discussions in one channel
directly affects the other but same people are not on both.



>
> In my opinion mentoring is not very useful, the more useful thing is
> somebody suggesting targeted bug triage trough a weekly wiki page, the
> way Pedro or Brian were doing at some time, where one can access the
> bugs just by a click, plus friendly assistance at the IRC channel,
> when in doubt, which I believe is still available but without the
> other initiatives is less useful.
>
> --
> Walter Garcia-Fontes


Thanks!

>
>
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