[Community Ubuntu Documentation] Update of "ReportingBugs" by chris-bainbridge

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Sat Feb 23 17:34:11 UTC 2013


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The "ReportingBugs" page has been changed by chris-bainbridge:
http://help.ubuntu.com/community/ReportingBugs?action=diff&rev1=226&rev2=227

Comment:
workaround for reporting crash reports to launchpad does not appear to work

  }}}
  Save, close, and try to file the crash report again via: {{{
  ubuntu-bug /var/crash/_my_crash_report.crash
+ }}} (NOTE: this not appear to work on Ubuntu 12.04.2 - once started, ubuntu-bug will state "The application X has closed unexpectedly. [Show details] [Leave Closed] [Relaunch]". There is no option to upload the crash report.'') 
+ 
- }}} /!\ apport will appear to upload a crash report, but only actually does so if whoopsie is installed. Whoopsie is installed by default for users of ubuntu-desktop, but for users of alternative desktops, or for server users, whoopsie has to be installed manually with ''apt-get install whoopsie''. See [[https://bugs.launchpad.net/ubuntu/+source/xubuntu-meta/+bug/1001630|bug #1001630]] for details.
+ /!\ apport will appear to upload a crash report, but only actually does so if whoopsie is installed. Whoopsie is installed by default for users of ubuntu-desktop, but for users of alternative desktops, or for server users, whoopsie has to be installed manually with ''apt-get install whoopsie''. See [[https://bugs.launchpad.net/ubuntu/+source/xubuntu-meta/+bug/1001630|bug #1001630]] for details.
  
  === System crash ===
  
@@ -238, +240 @@

  
  You will need to answer a few questions, which will vary depending on which package the bug report is about. Relevant system information, including the package name, is then saved on the target system, in the current directory. The extension indicates if it is a crash report or another kind of report. If you decide to rename the report file, please keep the `.apport` or `.crash` extension.
  
- After copying it to a different system you can file that report using the following command:<<BR>>`ubuntu-bug -c` ''`<apport_file.extension>`''
+ After copying it to a different system you can file that report using the following command:<<BR>>`ubuntu-bug -c` ''`<apport_file.extension>`'' 
+ 
- (note: this does not work for crash reports from stable Ubuntu releases, see [[https://bugs.launchpad.net/apport/+bug/997283|bug #997283]] crash reports "do not get filed to Launchpad any more...  we don't want crash reports for the non-development version on Launchpad.")
+ /!\ 'ubuntu-bug -c x.crash'  does not work for crash reports from stable Ubuntu releases, see [[https://bugs.launchpad.net/apport/+bug/997283|bug #997283]] crash reports "do not get filed to Launchpad any more...  we don't want crash reports for the non-development version on Launchpad." A possible workaround is detailed above in the section "Reporting an application crash > Stable release"
  
  If this is to be added to an existing bug report, also use the -u option:<<BR>>`ubuntu-bug -c` ''`<apport_file.extension>`'' `-u` ''`<bug number>`''
  



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