New message for Bug/Responses#Release_has_reached_EOL

[George Patterson]

I also agree with the idea except that it should be a requirement to
upgrade before re-testing otherwise those triaging will required to
run a now EOL install (even a VM) in order to confirm the steps
required to reproduce the bug and then do the same thing with the
current release to check if it has been fixed or no longer an issue.
The developers and other interested people will also need access to
the older version of the release.

This is assuming that I have read the proposed wording correctly.

Regards


George

On 17 May 2012 22:59, P.L. Francisco Javier <fco.plj at gmail.com> wrote:
> It looks good for me, +1
>
> On May 17, 2012 4:57 AM, "Maarten Bezemer" <maarten.bezemer at gmail.com>
> wrote:
>>
>> Hi,
>>
>> I would like to propose this text as the default message for
>> Bug/Responses#Release_has_reached_EOL:
>>
>> Thank you for reporting this bug to Ubuntu. RELEASE reached EOL on DATE.
>> See this document for currently supported Ubuntu releases:
>> https://wiki.ubuntu.com/Releases
>>
>> I've tried recreating this bug with RELEASE and was unable to, given the
>> information you've provided. Please either a) upgrade and test or b)
>> increase the verbosity of the steps to recreate it so we can try again.
>>
>> Do feel free to report any other bugs you may find.
>>
>>
>> I removed some 'please' words from the text, as I often do not
>> include"I've tried recreating this bug with RELEASE and was unable to, given
>> the information you've provided." because the issue is really too old or
>> impossible to retry.
>> When removing that part, there are 3 sentences starting with 'Please'
>> directly under each other in the current default message.
>>
>> Any opinions about this proposed change? Is it too commanding/demanding
>> without the 'Please' words?
>>
>> Regards,
>>  Maarten
>>
>> --
>> Ubuntu-bugsquad mailing list
>> Ubuntu-bugsquad at lists.ubuntu.com
>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad
>
>
> --
> Ubuntu-bugsquad mailing list
> Ubuntu-bugsquad at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad
>