[Ubuntu Wiki] Update of "MozillaTeam/Bugs" by chrisccoulson

[Ubuntu Wiki]

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The "MozillaTeam/Bugs" page has been changed by chrisccoulson:
http://wiki.ubuntu.com/MozillaTeam/Bugs?action=diff&rev1=79&rev2=80

  We get a lot of Firefox bug reports from Ubuntu users and the majority of those don't contain sufficient useful information to progress them further, or sometimes even understand what the actual problem is.  Please understand that we don't have the manpower available to spend time on every single bug report to continually ask reporters for information that ''could'' be provided up-front.  To increase the chances that your bug report attracts the attention of a developer, you '''must''' follow these guidelines.  A developer will ask you for the required information that you didn't provide, so following these guidelines will save time for the person who looks at your bug report.
  
  Here are some instructions you should follow before filing a bug report:
+ 
+ == Consider whether a support request would be more appropriate ==
+ 
+ Please only report a bug if you have identified an actual software defect in Firefox or Thunderbird.  A defect is where some piece of functionality is broken, or clearly does not behave as expected.
+ 
+ If you require help with using either application, or you have a question or any other problem that you would like help to resolve, then there are more appropriate resources that you can use in these cases (rather than reporting a bug):
+ 
+  * [[http://askubuntu.com/|Ask Ubuntu]]
+  * [[http://ubuntuforums.org/|Ubuntu Forums]]
+  * [[https://answers.launchpad.net/ubuntu|Support tracker]]
+ 
+ If you are unsure whether your problem should be reported as a bug, then please ask a question in one of the above mentioned sites.  Alternatively, if you would like help in your native language, you could try using the support forum of your local Ubuntu community.  To find this, and other ways to get in touch with your local Ubuntu community, please visit [[http://loco.ubuntu.com/|http://loco.ubuntu.com/]].
  
  == Use Apport ==