reporting bugs that are not easily reproducible

[Scott Moser]

On Mon, 12 Sep 2011, Brian Murray wrote:

> On Mon, Sep 12, 2011 at 02:32:50PM -0400, Scott Moser wrote:
> > Hi,
> > I have been pointed at http://www.ubuntu.com/community/report-problem
> > by a user who had a legitimate issue with Ubuntu, but was under the
> > impression that because the issue was not easily reproducible they should
> > not report the bug.
>
> I've never seen that page before.  We generally direct people to
> https://help.ubuntu.com/community/ReportingBugs which makes no mention
> of reproducibility.
>
> > The URL above says specifically:
> >    File a bug report
> >    You should only file a bug report when:
> >     * You can repeat the problem

> Sure, I'm happy to remove that text from that page but I'm more curious
> about where this person heard about that page.

I don't know where they found it.  I asked where they'd gotten the
impression that they should not open bugs for things that were not
reproducible and he gave me that link.

As Carlos mentioned, other docs seem to imply that too.

>
> --
> Brian Murray
> Ubuntu Bug Master
>