[Ubuntu Wiki] Update of "Bugs/FindRightPackage" by brian-murray
Ubuntu Wiki
noreply at ubuntu.com
Tue Nov 8 00:47:09 UTC 2011
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The "Bugs/FindRightPackage" page has been changed by brian-murray:
http://wiki.ubuntu.com/Bugs/FindRightPackage?action=diff&rev1=117&rev2=118
2. Open a Terminal (GNOME: Applications -> Accessories -> Terminal | KDE: K -> Applications -> System -> Terminal).
3. In the terminal, type `xprop WM_CLASS`. Your mouse pointer should now turn to crosshairs.
4. Click anywhere in the application's window.
- 5. The terminal will now list a line like `WM_CLASS(STRING) = "Picasa3.exe", "Wine"`. Write down the first value ("Picasa3.exe").
+ 5. The terminal will now list a line like `WM_CLASS(STRING) = "terminator", "Terminator"`. Write down the first value ("terminator").
- 6. In the terminal, type `locate -b "\[executable name]"`. (In this case, `locate -b "\Picasa3.exe"`.) The backslash (\) is important!
+ 6. In the terminal, type `locate -b "\[executable name]"`. (In this case, `locate -b "\terminator"`.) The backslash (\) is important!
7. Write down the line printed on the terminal. (If there are multiple lines, use the first one.) This is the full executable path.
==== Finding the Package Name ====
After you have found the executable path, finding the package name is easy. Just run `dpkg -S [full executable path]`. For example, `dpkg -S /usr/bin/gnome-display-properties`. This will print the package name: you're done!
- Another tool useful when triaging bugs is '''apt-file''': `apt-file search picasa.exe`. This utility works like `dpkg -S` but searches all packages instead of only those you have installed.
+ Another tool useful when triaging bugs is '''apt-file''': `apt-file search terminator`. This utility works like `dpkg -S` but searches all packages instead of only those you have installed.
=== When installing Ubuntu (or Derivatives) ===
@@ -72, +72 @@
=== When upgrading Ubuntu (or derivatives) ===
- If you encounter a bug while upgrading Ubuntu (for example, from 9.04 to 9.10), the problem package is `update-manager`. Please attach the log files contained in "/var/log/dist-upgrade/".
+ If you encounter a bug while upgrading Ubuntu (for example, from 11.04 to 11.10), the problem package is `update-manager`. Please attach the log files contained in "/var/log/dist-upgrade/".
=== During boot ===
If you encounter a bug with the boot splash screen (typically an Ubuntu logo displayed during boot), the package is:
+
- * `plymouth` since 10.04 Lucid Lynx,
+ * `plymouth` since 10.04 Lucid Lynx
- * `xsplash` in 9.10 Karmic Koala and
- * `usplash` in versions before that.
If the screen goes blank after the splash screen (about the time the login screen should come up), report the bug against `xorg`.
@@ -135, +134 @@
=== Sound ===
- If your sound or headphone jack does not work correctly, report the issue against `alsa-driver` in 9.04 Jaunty Jackalope and above. Report [[#Kernel|against the kernel]] in previous versions.
+ If your sound or headphone jack does not work correctly, report the issue against `alsa-driver` in 9.04 Jaunty Jackalope and above.
You might want to try [[https://help.ubuntu.com/community/SoundTroubleshooting|Sound Troubleshooting]] first.
@@ -165, +164 @@
Some packages have changed names through versions of ubuntu and others need special care while reporting. This section lists these caveats.
- === Kernel ===
-
- The correct package for bugs about the kernel is `linux`, unless you are running 6.06 Dapper Drake, in which case the package is `linux-source-2.6.15`.
-
- Please read [[KernelTeam/KernelTeamBugPolicies]] when reporting bugs against the kernel.
-
=== Firefox ===
Please put Firefox bugs in the appropriate package depending on the version of Firefox.
Currently we have:
+ * firefox-3.0 - the default version in Hardy (8.04)
- * firefox-3.0 - the default version in Hardy (8.04), Intrepid (8.10) and Jaunty (9.04)
- * firefox-3.5 - the default version in Karmic (9.10) also available in Jaunty (9.04)
* firefox - the default version in Lucid (10.04) -- This is Firefox 3.6 and up
=== Epiphany ===
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