Bug Comment Idea

[Brian Murray]

On Fri, May 20, 2011 at 07:02:56PM -0400, Evan Huus wrote:
> On Fri, May 20, 2011 at 6:03 PM, Brian Murray <brian at ubuntu.com> wrote:
> > On Thu, May 19, 2011 at 07:33:33PM +0300, Simos Xenitellis wrote:
> >> On Thu, May 19, 2011 at 5:24 PM, Brian Murray <brian at ubuntu.com> wrote:
> >>
> >> > I was looking at a Fedora bug report today[1] and noticed that a comment
> >> > had a little signature at the bottom like so:
> >> >
> >> > Fedora Bugzappers volunteer triage team
> >> > https://fedoraproject.org/wiki/BugZappers
> >> >
> >> > I think doing something similar as Bug Squad members might be a neat
> >> > idea.  We could put them in the standard responses xml file too if that
> >> > would make things easier.  What do you think?
> >> >
> >> > [1] https://bugzilla.redhat.com/show_bug.cgi?id=703511#c6
> >> >
> >> >
> >> Nice idea!
> >>
> >> How to implement?
> >>
> >> 1. Add facility in the launchpad account page for each person to add a
> >> 'signature', to be used when they post at launchpad.net.
> >> » Not good, people will add their own thing and text, which will make it
> >> messy. Who is going to put order?
> >>
> >> 2. Add facility to launchpad.net to add stock text to our replies. Like a
> >> drop-down menu with common stock answers.
> >> » Requires coding to launchpad.net, and is needed by few people.
> >>
> >> 3. Create a Firefox/Chrome extension (or Greasemonkey script) that adds
> >> functionality on launchpad.net to add the said stock signature or stock
> >> answers.
> >> » I think this would be the easiest and fastest way to implement.
> >
> > We actually already have both of these.  firefox-lp-improvements[1] is a
> > Firefox / Chrome extension which is really a collection of Greasemonkey
> > scripts[2].  I've made a new Greasemonkey script[3] that adds the
> > following signature:
> >
> > ---
> > Ubuntu Bug Squad member
> > Volunteer bug triager
> > http://wiki.ubuntu.com/BugSquad
> >
> > to the comment field of Ubuntu bug reports in Launchpad.  I've not yet
> > added it to the extension because I'm not 100% happy with the wording
> > and would like it to get some testing too.  Oh, it also currently only
> > fills in the bottom comment on bug reports.  (In case you didn't know
> > there is an expandy in the bug tasks table that opens up comment field
> > with options for modifying the bug task.)  That comment field requires
> > some extra work because the common replies use that and would overwrite
> > the signature.
> >
> > Anyway, if you could install it and test it (or just comment on the
> > wording) that'd be great!
> 
> A few comments regarding the wording:
> 
> 1)  I'm not sure we want to use the word 'triage/triager' in the sig:
> it has the right meaning, but it's unfriendly to people not already
> familiar with bug management terms.
> 
> 2) Using both 'volunteer' and 'member' could be confusing, since they
> have slightly different connotations (ie membership is something you
> have to earn or somehow pay for -- technically true in this case, but
> the barrier to entry is not as big as people may assume).
> 
> 3) Officially, is it Bug Squad, BugSquad or Bug-Squad? Just wondering
> how users might divide it, for example [Ubuntu Bug] [Squad] vs
> [Ubuntu] [Bug Squad]. Terribly minor quibble, really, but now I'm
> curious which is actually correct :)

I personally prefer Ubuntu Bug Squad and that it should be divided into
"[Ubuntu] [Bug Squad]" but that's just my opinion.  I don't believe
there is an official answer to this though.  Should we make one?

--
Brian Murray
Ubuntu Bug Master
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