Bug Comment Idea

[Evan Huus]

On Mon, May 23, 2011 at 4:18 PM, Brian Murray <brian at ubuntu.com> wrote:
> On Fri, May 20, 2011 at 07:02:56PM -0400, Evan Huus wrote:
>> On Fri, May 20, 2011 at 6:03 PM, Brian Murray <brian at ubuntu.com> wrote:
>> > On Thu, May 19, 2011 at 07:33:33PM +0300, Simos Xenitellis wrote:
>> >> On Thu, May 19, 2011 at 5:24 PM, Brian Murray <brian at ubuntu.com> wrote:
>> >>
>> >> > I was looking at a Fedora bug report today[1] and noticed that a comment
>> >> > had a little signature at the bottom like so:
>> >> >
>> >> > Fedora Bugzappers volunteer triage team
>> >> > https://fedoraproject.org/wiki/BugZappers
>> >> >
>> >> > I think doing something similar as Bug Squad members might be a neat
>> >> > idea.  We could put them in the standard responses xml file too if that
>> >> > would make things easier.  What do you think?
>> >> >
>> >> > [1] https://bugzilla.redhat.com/show_bug.cgi?id=703511#c6
>> >> >
>> >> >
>> >> Nice idea!
>> >>
>> >> How to implement?
>> >>
>> >> 1. Add facility in the launchpad account page for each person to add a
>> >> 'signature', to be used when they post at launchpad.net.
>> >> » Not good, people will add their own thing and text, which will make it
>> >> messy. Who is going to put order?
>> >>
>> >> 2. Add facility to launchpad.net to add stock text to our replies. Like a
>> >> drop-down menu with common stock answers.
>> >> » Requires coding to launchpad.net, and is needed by few people.
>> >>
>> >> 3. Create a Firefox/Chrome extension (or Greasemonkey script) that adds
>> >> functionality on launchpad.net to add the said stock signature or stock
>> >> answers.
>> >> » I think this would be the easiest and fastest way to implement.
>> >
>> > We actually already have both of these.  firefox-lp-improvements[1] is a
>> > Firefox / Chrome extension which is really a collection of Greasemonkey
>> > scripts[2].  I've made a new Greasemonkey script[3] that adds the
>> > following signature:
>> >
>> > ---
>> > Ubuntu Bug Squad member
>> > Volunteer bug triager
>> > http://wiki.ubuntu.com/BugSquad
>> >
>> > to the comment field of Ubuntu bug reports in Launchpad.  I've not yet
>> > added it to the extension because I'm not 100% happy with the wording
>> > and would like it to get some testing too.  Oh, it also currently only
>> > fills in the bottom comment on bug reports.  (In case you didn't know
>> > there is an expandy in the bug tasks table that opens up comment field
>> > with options for modifying the bug task.)  That comment field requires
>> > some extra work because the common replies use that and would overwrite
>> > the signature.
>> >
>> > Anyway, if you could install it and test it (or just comment on the
>> > wording) that'd be great!
>>
>> A few comments regarding the wording:
>>
>> 1)  I'm not sure we want to use the word 'triage/triager' in the sig:
>> it has the right meaning, but it's unfriendly to people not already
>> familiar with bug management terms.
>>
>> 2) Using both 'volunteer' and 'member' could be confusing, since they
>> have slightly different connotations (ie membership is something you
>> have to earn or somehow pay for -- technically true in this case, but
>> the barrier to entry is not as big as people may assume).
>>
>> 3) Officially, is it Bug Squad, BugSquad or Bug-Squad? Just wondering
>> how users might divide it, for example [Ubuntu Bug] [Squad] vs
>> [Ubuntu] [Bug Squad]. Terribly minor quibble, really, but now I'm
>> curious which is actually correct :)
>
> I personally prefer Ubuntu Bug Squad and that it should be divided into
> "[Ubuntu] [Bug Squad]" but that's just my opinion.  I don't believe
> there is an official answer to this though.  Should we make one?

That was my initial reading of it too, so unless anybody has a reason
for it to be read some other way I don't see the need. As long as all
the docs and wikipages etc. are consistent (which I believe they
mostly are at this point).

Cheers,
Evan