Working with Incomplete bugs
hggdh2 at ubuntu.com
Thu Jul 7 19:24:19 UTC 2011
On 07/07/2011 01:11 PM, Pedro Villavicencio Garrido wrote:
> Hola Brian,
> On jue, 2011-07-07 at 10:38 -0700, Brian Murray wrote:
>> Just a friendly reminder that if you mark a bug as Incomplete there
>> really is no need to follow up on the bug unless the reporter replies.
>> I mention this because I've seen comments added like "We really want to
>> help you and are awaiting your reply" after already marking the bug
>> Incomplete. This ends up resetting the bug expiration timer so that
>> it'll be another 60 days before the Launchpad Janitor expires the bug
> That is documented at the How to Triage page:
> https://wiki.ubuntu.com/Bugs/HowToTriage#Invalidating ,
> Probably that's why people is using it. I do agree with you though and
> if no one disagree i think we can remove it from the docs.
> Have a nice day,
+1 on updating the note about invalidating bugs. Of old this was
necessary since no bugs would be auto-closed by lack of response.
Nowadays, the OP *will* get an email stating the bug was closed by
p.s. top of the day, Pedro ;-)
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