bug-reporter crashed

[C de-Avillez]

On Thu, 15 Jul 2010 18:52:47 +0200
Bartolomeo Nicolotti <bnicolotti at siapcn.it> wrote:

> Hello,
> 
> yes, I imagined that this was the problem, but between lines I'm
> saying that i've NOT been able to report a problem probably due to a
> firewall that's not under my control and so now I've to ask to one
> collegue.
> 
> Wouldn't it be simple to have a plain web page in which one can report
> bugs?

It might be simpler, but did not work out as well.

But you can do it, even now -- Please look at the "Filing bugs at
Launchpad.net" entry on https://help.ubuntu.com/community/ReportingBugs.

We do not like it because a good number of the bugs reported directly
misses a *LOT* of important data (*), so we made direct reporting a bit
more involved to get to.

Cheers,


(*) things like package affected, version of same, Ubuntu version, logs,
backtraces, etc; a lot of times an useful description of the issue is
also missing ("xyz is not working. Please fix").
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