boilerplate messages in bugs

Leann Ogasawara leann.ogasawara at canonical.com
Thu Sep 11 17:38:26 UTC 2008


On Thu, 2008-09-11 at 15:26 +0930, Karl Goetz wrote:
> On Wed, 2008-09-10 at 09:32 -0700, Leann Ogasawara wrote:
> > On Wed, 2008-09-10 at 17:41 +0930, Karl Goetz wrote:
[snip]
> What level of automation was it? a for loop, or someone manually going
> and pasting into the bug reports?

It was completely automated through the use of python-launchpad-bugs.

> > > This isnt the first time i've seen bugs with boilerplate messages pasted
> > > into them (i dont have any handy though sorry).
> > > I'm wondering if theres something that can be done to reduce the amount
> > > of 'senseless' pasting of boilerplates - where its relevent (eg, does
> > > this modem work?) i think its acceptable.
> > 
> > You do raise a good point here.  It's difficult to distinguish which bug
> > reports should and should not receive these automated replies.  I wonder
> > if we should create a new tag in Launchpad which reporters could use to
> > indicate they do not want to receive any such responses.  Thoughts?
> 
> I guess it depends on the level of automation.
> If theres a human doing the pasting, i dont think its unreasonable to
> think that a bug title that refers to /path/to/foo.c would be left out
> of a call to test a binary kernel.
> If its completely automatic, then that makes it somewhat harder.
> I dont know how LP works for a 'hands off' level of automation (indeed,
> i dont know if it can at all), so i cant comment on wether it can be
> told to ignore some bugs in mails like that.

Using python-launchpad-bugs we could ignore posting to bug reports which
had a specific tag.

Thanks,
Leann





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