[bug 51609] Help with bug, don't know how to proceed further

[t u]

Vassilis Pandis wrote:
> --- Rouben <rouben at rouben.net> wrote:
>> I'm stuck with a bug (# 51609) and don't know how to proceed. The
>> bug started out as a translation bug, the catch is, however, that
>> the reporter is volunteering to correct the error. The problem?
>> Adept (package in question) is not registered with Rosetta. After
>> some wiki-ing, I figured that contacting the product registrant is
>> the best way to ask them to register the package with Rosetta...
>> so, I tried contacting the product registrant as well as anyone who
>> is remotely associated with Adept, but to no avail, I have yet to
>> receive a response. Should I refer this issue upstream back to the
>> KDE project? What is the proper course of action in a case like
>> this?
> I think it would be best if the reporter talked to upstream. Not
> everybody uses Rosetta. Point the reporter upstream since others will
> benefit from the changes as well. Of course my opinion is by no means
> authoritative :-)


You can contact the upstream on behalf of the reporter. What I see
usually is that the triager opens a bug report at upstream, refers to
the LP url, and tells upstream what the original reporter is
experiencing. Then you'll have to coordinate between the launchpad bug
report and the upstream bug report.

This way, you don't force your users to go out of their ways to fix
something.

It's also good to contact rosetta people (CC'ing), they might offer
better help than us.
Thanks.