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[Carthik Sharma]

On 12/12/06, Christian Robottom Reis <kiko at async.com.br> wrote:
> On Tue, Dec 12, 2006 at 11:44:55AM -0500, Kevin Kubasik wrote:
> > The issue I more have with this subset of bugs (something I have also
> > tried to shrink several times before) is the simple and overwhelming
> > lack of bug quality this category tends to entail. Things like 'All
>
> We don't need bad bug reports to stay open forever, though. If they are
> poor enough and the reporter is unresponsive enough to not allow you to
> improve, then Invalidate them and move on with life. Otherwise we end up
> with this big stack of bugs which "might be" improved someday but which
> actually just end up clogging up the triage team's attention.
>
> If you think it's worth asking the reporter about the bug, ask the
> question and mark it NeedsInfo. If you think it's not even worth that,
> mark it Invalid and tell the reporter to reopen with more information
> if he cares enough to get it fixed. The real work resides in the group
> which falls outside of those two classes, though..
>
> > Just a thought, maybe I missed some policy on the wiki, but if we could
> > come up with a nice way in malone to mark bugs privately that might
> > help. Like personal bug folders or the like. So I could go back through
> > all bugs in my 'Requested Info' folder and mark them after a certain
> > time. Status and searches/tags can do this to some extent but I'm
> > generally tenative about such things since they are public and attached
> > to the bug, not to my profile.
>
> So two things: a) we don't offer private tags of any sort right now, but
> it would not be difficult to implement, should enough people point this
> to be a priority. However, b) NeedsInfo and a global tag might solve
> that problem as well. The reason I say this is because -- in theory --
> if you ask reporters for information, other people in the triage team
> can look at them and see if they responded in time or not. Set up a
> policy as to how many days you should wait and we could even cook up an
> advanced search option to give you back bugs in NeedsInfo state with no
> reporter comment in N days.
>
> Why has this bounty not made the fridge front page yet? :-)

Basically cause you don't want a hundred people all "claiming" the
bounty - accounting for who did what can be a nightmare, don't you
think? I don't "really" care about claiming the bounty, but am excited
to see some positive encouragement for change.

Carthik.
> --
> Christian Robottom Reis | http://async.com.br/~kiko/ | [+55 16] 3376 0125
>


-- 
Ph.D. Candidate
University of Central Florida
Homepage: http://carthik.net