[Bug 1094981] [NEW] Bluetooth not working

Jeroen T. Vermeulen 1094981 at bugs.launchpad.net
Tue Jan 1 04:01:13 UTC 2013

Public bug reported:

I can't make use of Bluetooth on a Quantal laptop, freshly installed
with the release version of Quantal and kept up-to-date from there.


 * No bluetooth icon shows up in my menu bar, even though I've enabled
bluetooth in the bluetooth preferences.

 * The "add device" window just scans forever, and never lists any
devices even though I know there are bluetooth-visible phones nearby.
It doesn't ever seem to time out either.

 * I did previously manage to pair to my phone, although I never got the
pairing functioning properly.  I can't turn it on in the UI: the grayed-
out ON/OFF button simply does not respond.

 * Nor can I initiate the connection from the phone, on that same
pairing, even with the laptop made visible for good measure.  The phone
says the laptop is not responding.

 * Deleting the existing pairing (on both the phone and the laptop) does
not make the phone visible in the devices list.  It still scans forever
without showing anything.

 * A different phone which I've never paired with before does not show
up in the listing either (after telling it to make itself visible and,
again for good measure, making the laptop visible as well).

My old laptop, continually upgraded from beta to beta and finally
arriving at Quantal, had similar problems in its final days.  On that
laptop I saw things degrade in steps over Precise and Quantal — a
pairing dialogue showing up once briefly but never again so I couldn't
complete the pairing; Nautilus crashing right after listing files on a
remote phone; inability to pair; existing pairings no longer working.  I
thought that might be the nVidia chipset or the aging hardware, but
there's no nVidia in my new laptop and things are no better.

The problem may lie somewhere deeper than gnome-bluetooth, but I don't
know enough about the bluetooth infrastructure to report to the right

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: gnome-bluetooth 3.6.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-21.32-generic
Uname: Linux 3.5.0-21-generic i686
ApportVersion: 2.6.1-0ubuntu9
Architecture: i386
Date: Tue Jan  1 10:19:33 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2012-11-27 (34 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
MarkForUpload: True
 PATH=(custom, no user)
SourcePackage: gnome-bluetooth
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-bluetooth (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: apport-bug i386 quantal running-unity

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