[ Ubuntu-BD ] Why Bangladeshi company can’t go so far.
Russell John
russell.john at ubuntu.com
Mon Jun 30 11:09:42 BST 2008
ক্লায়েন্ট ভাগিয়ে নিয়ে যাওয়ার অপচেষ্টা...
আমাদের পুরানো বন্ধু বাওয়ানী কি টেলনেট এ কাজ করেনা? সে কোন সাহায্য করতে পারলো না?
এই দেশে ব্যাবসা করা কঠিন কাজ।
On Mon, Jun 30, 2008 at 3:11 PM, Ahmed Rafiq-ul-Islam
<rafiq at aub5thcse.com> wrote:
> *DataNet Corporation Ltd. is an ISP doing business for more than 9 years.
> Recently the take SEA-ME-WE-4 bandwidth from a well reputed company (though
> its operation period is not more than 2 years) Telnet Communication Ltd.
> Below are the complete mail conversation between DataNet & Telnet. What
> Telnet do to hamper DataNet business.*
>
>
>
>
>
> from
>
> Zia <Ziaur at telnet-bd.com>
>
> to
>
> Ahmed Rafiq-ul-Islam <rafiq at aub5thcse.com>
>
> cc
>
> diana <diana at telnet-bd.com>
>
> date
>
> Sun, Jun 29, 2008 at 6:02 AM
>
> subject
>
> Suspecting Reason for Datanet Corporatin Ltd.
>
> mailed-by
>
> telnet-bd.com
>
>
>
>
>
>
> hide details Jun 29 (2 days ago)
>
> Reply
>
>
>
> Dear Mr. Rafiq
>
>
>
> The reason of suspicion for Datanet Corporation are as following :
>
>
>
> First of all was the unusual graph type. If you see the graph you will find
> that they are using symmetric bandwidth. For your reference I am attaching
> the graph with the mail.
>
>
>
> Second of all if you check in the picture you will see that just above the
> week
>
> 26 there is a downtime for almost a day. During this time we blocked the
> specific VOIP ports and all their traffic dropped without any reason.
>
>
>
> These are the reasons we the NOC of TCL have suspected Datanet for doing
> illegal voip termination or generation.
>
>
>
> As per BRTC we will not allow this type of activities through our network.
>
> Now from the above issue if you ensure us that you will not do any illegal
> operation we will open the link again.
>
>
>
> This is for your kind information.
>
>
>
>
>
> Thanks.
>
>
>
>
>
> Md. Ziaur Rahman
>
> Asst. Manager, Corporate Sales
>
> Communication Division
>
> Telnet Communication Limited
>
> Phone: 880 2 9141810
>
> GSM : 01713-488932
>
>
>
> from
>
> Ahmed Rafiq-ul-Islam <rafiq at aub5thcse.com>
>
> to
>
> Zia <Ziaur at telnet-bd.com>,
> diana at telnet-bd.com
>
> cc
>
> ispa at agni.com,
> Litu DataNet <litu1967 at yahoo.com>
>
> date
>
> Sun, Jun 29, 2008 at 7:27 AM
>
> subject
>
> Re: Suspecting Reason for Datanet Corporatin Ltd.
>
> mailed-by
>
> aub5thcse.com
>
>
>
>
>
>
> hide details Jun 29 (2 days ago)
>
> Reply
>
>
>
> Dear Mr. Zia,
>
> Where is the symmetric bandwidth graph? From your graph our maximum usage
> of download is 1.26 M where maximum upload is 588.80k. Does it seems as
> symmetric? As your company brought some high-end technical hands, we think
> its totally nonsense that this graph can call as symmetric bandwidth usage.
>
> You just did a great mistake or may be doing fun with business Mr. Zia, as
> you told you block specified VOIP ports. Doesn't your technical team know
> which ports are used for VOIP purpose? we'd mailed from
> datanet.noc at gmail.com and also a support ticket is generated according the
> mail. There we showed what you company did, to block my traffic. Is the UDP
> 53 port used for voip purpose?
>
> Again you send a support person to my office at morning 28 June, whereas you
> cut-off my link on 26 June. Isn't it shows that you are cheating with us?
>
> Below is the complain mail that I send to you support on date June 27.
>
> from
>
> TELNET Network Operation Center via RT <noc at telnet-bd.com>
>
> reply-to
>
> noc at telnet-bd.com
>
> to
>
> datanet.noc at gmail.com
>
> date
>
> Fri, Jun 27, 2008 at 5:13 AM
>
> subject
>
> [TELNET-BD #2119] AutoReply: URGENT - Internet Problem
>
>
>
>
>
>
> hide details Jun 27 (3 days ago)
>
> Reply
>
>
>
>
> Greetings,
>
> This message has been automatically generated in response to the
> creation of a trouble ticket regarding: "URGENT - Internet Problem"
>
> A summary of which appears below:
>
> There is no need to reply to this message right now. Your ticket has been
> assigned an ID of [TELNET-BD #2119].
>
> Please include the string:
>
> [TELNET-BD #2119]
>
> in the subject line of all future correspondence about this issue. To do so,
> you may reply to this message.
>
> Thank you,
>
> Network Operation Center
> Telnet Communication Ltd.
> Hot-Line-GSM : +880-171-3488999
> Hot-Line-BTTB : +880-2-8113999
> Other Phone: +880-2-9141810
> +880-2-9124280
> +880-2-8115448
> +880-2-8119445
>
> noc at telnet-bd.com
>
> -------------------------------------------------------------------------
>
> Attention: Management of TELNET
>
> We are having prblem on your service from yeasterday night. We call support
> several time but no solution yet.
>
> Every time we call, your support tel that this is our problem. So I do some
> test to find problem is. I check everyting of our netowrk. There is no
> problem of configuration. All time your support tell me this is my problem.
> BUT problem is at your network configuration.
>
> This is verymuch unexpected from Telnet that you are BLOCKING our Internet
> Service. Specially UDP data. From yeasterday night all of my client cannot
> use internet. I found that UDP Protocol is totally blocked. I want
> explanation of this blockage. Please take action to your system admin who do
> this.
>
> We have lost a very big number of clients by today due to the problem of
> Your internet service.
>
> See bellow the proof of this problem:
>
> [Admin at DataNet] > tool traceroute 4.2.2.1 src-address=116.212.105.249
> ADDRESS STATUS
> 1 0.0.0.0 timeout timeout timeout
> 2 0.0.0.0 timeout timeout timeout
> 3 0.0.0.0 timeout timeout timeout
> 4 0.0.0.0 timeout timeout timeout
> 5 0.0.0.0 timeout timeout timeout
> 6 0.0.0.0 timeout timeout timeout
> 7 0.0.0.0 timeout timeout timeout
> [Admin at DataNet] > tool traceroute 4.2.2.1 src-address=116.212.105.250
> ADDRESS STATUS
> 1 116.212.105.129 1ms 1ms 1ms
> 2 116.212.104.1 1ms 1ms 1ms
> 3 123.49.3.49 388ms 438ms 376ms
> 4 123.49.13.94 168ms 36ms 25ms
> 5 213.144.181.125 271ms 223ms 249ms
> 6 195.22.211.213 213ms 201ms 254ms
> 7 0.0.0.0 timeout timeout timeout
> [Admin at DataNet] > tool traceroute 4.2.2.1
> src-address=116.212.105.250protocol=udp
> traceroute to 4.2.2.1, 3 hops max, 0 byte packets
> ADDRESS STATUS
> 1 116.212.105.129 1ms 1ms 1ms
> 2 116.212.104.1 1ms 1ms 1ms
> 3 0.0.0.0 timeout timeout timeout
> [Admin at DataNet] > tool traceroute 4.2.2.1
> src-address=116.212.105.250protocol=tcp
> input does not match any value of protocol
> [Admin at DataNet] > tool traceroute 4.2.2.1
> src-address=116.212.105.250protocol=icmp
> ADDRESS STATUS
> 1 116.212.105.129 1ms 1ms 1ms
> 2 116.212.104.1 1ms 1ms 1ms
> 3 123.49.3.49 2ms 1ms 1ms
> 4 123.49.13.94 1ms 1ms 1ms
> 5 213.144.181.125 155ms 163ms 195ms
> 6 195.22.211.213 200ms 200ms 201ms
> 7 195.22.211.38 210ms 211ms 213ms
> 8 4.68.118.94 217ms 217ms 214ms
> 9 4.69.132.126 206ms 221ms 211ms
> 10 4.69.132.137 217ms 377ms 232ms
> 11 4.69.132.130 243ms 270ms 253ms
> 12 4.69.133.89 230ms 245ms 237ms
> 13 4.69.133.86 223ms 260ms 229ms
> 14 4.69.132.133 229ms 381ms 270ms
> 15 4.68.116.47 236ms 215ms 214ms
> 16 4.2.2.1 214ms 244ms 266ms
> [Admin at DataNet] > tool traceroute 116.212.104.81 src-address=
> 116.212.105.250 protocol=udp
> traceroute to 116.212.104.81, 3 hops max, 0 byte packets
> ADDRESS STATUS
> 1 116.212.105.129 1ms 1ms 1ms
> 2 116.212.104.33 1ms 1ms 1ms
> 3 116.212.104.81 1ms 1ms 1ms
> [Admin at DataNet] > tool traceroute 116.212.104.82 src-address=
> 116.212.105.250 protocol=udp
> traceroute to 116.212.104.82, 3 hops max, 0 byte packets
> ADDRESS STATUS
> 1 116.212.105.129 1ms 1ms 6ms
> 2 116.212.104.33 1ms 1ms 1ms
> 3 116.212.104.82 1ms 1ms 1ms
> [Admin at DataNet] > tool traceroute 4.2.2.1 src-address=116.212.105.250
> ADDRESS STATUS
> 1 116.212.105.129 1ms 1ms 1ms
> 2 116.212.104.1 1ms 1ms 1ms
> 3 123.49.3.49 1ms 2ms 1ms
> 4 123.49.13.94 1ms 1ms 1ms
> 5 213.144.181.125 150ms 163ms 175ms
> 6 195.22.211.213 204ms 200ms 206ms
> 7 195.22.211.38 211ms 242ms 284ms
> 8 4.68.118.94 216ms 234ms 217ms
> 9 4.69.132.126 207ms 220ms 215ms
> 10 4.69.132.137 213ms 218ms 215ms
> 11 4.69.132.130 221ms 218ms 215ms
> 12 4.69.133.89 228ms 225ms 232ms
> 13 4.69.133.86 228ms 214ms 238ms
> 14 4.69.132.133 218ms 332ms 222ms
> 15 4.68.116.47 237ms 214ms 294ms
> 16 4.2.2.1 394ms 315ms 315ms
> [Admin at DataNet] > tool traceroute 4.2.2.1
> src-address=116.212.105.250protocol=udp
> traceroute to 4.2.2.1, 3 hops max, 0 byte packets
> ADDRESS STATUS
> 1 116.212.105.129 1ms 1ms 1ms
> 2 116.212.104.1 1ms 1ms 1ms
> 3 0.0.0.0 timeout timeout timeout
> [Admin at DataNet] > tool traceroute 4.2.2.1 src-address=116.212.107.1
> ADDRESS STATUS
> 1 116.212.105.129 1ms 1ms 1ms
> 2 116.212.104.1 1ms 1ms 1ms
> 3 123.49.3.49 2ms 1ms 1ms
> 4 123.49.13.94 2ms 2ms 2ms
> 5 213.144.181.125 158ms 157ms 194ms
> 6 195.22.211.107 238ms 216ms 224ms
> 7 195.22.211.38 193ms 194ms 198ms
> 8 4.68.118.62 190ms 199ms 198ms
> 9 4.69.132.137 214ms 200ms 203ms
> 10 4.69.132.130 246ms 232ms 245ms
> 11 4.69.133.89 204ms 217ms 230ms
> 12 4.69.133.86 226ms 224ms 269ms
> 13 4.69.132.133 282ms 240ms 356ms
> 14 4.68.116.111 204ms 221ms 204ms
> 15 4.2.2.1 200ms 201ms 201ms
> [Admin at DataNet] > tool traceroute 4.2.2.1 src-address=116.212.107.1protocol=udp
> traceroute to 4.2.2.1, 30 hops max, 0 byte packets
> ADDRESS STATUS
> 1 116.212.105.129 1ms 1ms 1ms
> 2 116.212.104.1 1ms 1ms 1ms
> 3 116.212.104.1 1ms timeout timeout packet filtered
> 4 116.212.104.1 timeout timeout 1ms packet filtered
> 5 0.0.0.0 timeout timeout timeout
> 6 0.0.0.0 timeout timeout timeout
> 7 116.212.104.1 timeout 1ms timeout packet filtered
> 8 0.0.0.0 timeout timeout timeout
> 9 116.212.104.1 timeout 1ms timeout packet filtered
> 10 116.212.104.1 timeout timeout 1ms packet filtered
> 11 116.212.104.1 timeout 1ms timeout packet filtered
> 12 0.0.0.0 timeout timeout timeout
> 13 0.0.0.0 timeout timeout timeout
> 14 0.0.0.0 timeout timeout timeout
> 15 116.212.104.1 timeout 1ms timeout packet filtered
> 16 0.0.0.0 timeout timeout timeout
> 17 0.0.0.0 timeout timeout timeout
> 18 116.212.104.1 1ms timeout timeout packet filtered
> 19 116.212.104.1 timeout timeout 1ms packet filtered
> 20 0.0.0.0 timeout timeout timeout
> 21 0.0.0.0 timeout timeout timeout
> 22 0.0.0.0 timeout timeout timeout
> 23 0.0.0.0 timeout timeout timeout
> 24 116.212.104.1 timeout timeout 1ms packet filtered
> 25 0.0.0.0 timeout timeout timeout
> 26 116.212.104.1 1ms timeout timeout packet filtered
> 27 116.212.104.1 1ms timeout timeout packet filtered
> 28 116.212.104.1 timeout timeout 1ms packet filtered
> 29 0.0.0.0 timeout timeout timeout
> 30 116.212.104.1 1ms timeout 1ms packet filtered
> max-hops reached
> [Admin at DataNet] > tool traceroute 4.2.2.1 src-address=116.212.107.1protocol=icmp
> ADDRESS STATUS
> 1 116.212.105.129 1ms 1ms 1ms
> 2 116.212.104.1 1ms 1ms 1ms
> 3 123.49.3.49 1ms 2ms 1ms
> 4 123.49.13.94 1ms 1ms 1ms
> 5 213.144.181.125 154ms 148ms 149ms
> 6 195.22.211.107 207ms 213ms 314ms
> 7 195.22.211.38 212ms 224ms 194ms
> 8 4.68.118.62 191ms 203ms 195ms
> 9 4.69.132.137 205ms 217ms 214ms
> 10 4.69.132.130 210ms 221ms 210ms
> 11 4.69.133.89 222ms 267ms 240ms
> 12 4.69.133.86 227ms 212ms 233ms
> 13 4.69.132.133 225ms 239ms 291ms
> 14 4.68.116.111 226ms 212ms 229ms
> 15 4.2.2.1 200ms 202ms 204ms
> [Admin at DataNet] > tool traceroute 4.2.2.1
> src-address=116.212.107.1protocol=udp port=53
> traceroute to 4.2.2.1, 3 hops max, 0 byte packets
> ADDRESS STATUS
> 1 116.212.105.129 43ms 1ms 1ms
> 2 116.212.104.1 1ms 1ms 1ms
> 3 0.0.0.0 timeout timeout timeout
> [Admin at DataNet] > tool traceroute 4.2.2.1
> src-address=116.212.105.250protocol=udp port=53
> traceroute to 4.2.2.1, 30 hops max, 0 byte packets
> ADDRESS STATUS
> 1 116.212.105.129 1ms 1ms 1ms
> 2 116.212.104.1 1ms 1ms 1ms
> 3 0.0.0.0 timeout timeout timeout
> 4 0.0.0.0 timeout timeout timeout
> 5 116.212.104.1 timeout timeout 1ms packet filtered
> 6 0.0.0.0 timeout timeout timeout
> 7 0.0.0.0 timeout timeout timeout
> 8 0.0.0.0 timeout timeout timeout
> 9 116.212.104.1 timeout timeout 1ms packet filtered
> 10 116.212.104.1 timeout 1ms timeout packet filtered
> 11 0.0.0.0 timeout timeout timeout
> 12 0.0.0.0 timeout timeout timeout
> 13 0.0.0.0 timeout timeout timeout
> 14 0.0.0.0 timeout timeout timeout
> 15 116.212.104.1 timeout 1ms timeout packet filtered
> 16 0.0.0.0 timeout timeout timeout
> 17 0.0.0.0 timeout timeout timeout
> 18 116.212.104.1 1ms timeout timeout packet filtered
> 19 116.212.104.1 timeout timeout 1ms packet filtered
> 20 0.0.0.0 timeout timeout timeout
> 21 0.0.0.0 timeout timeout timeout
> 22 0.0.0.0 timeout timeout timeout
> 23 0.0.0.0 timeout timeout timeout
> 24 116.212.104.1 timeout timeout 1ms packet filtered
> 25 0.0.0.0 timeout timeout timeout
> 26 116.212.104.1 1ms timeout timeout packet filtered
> 27 116.212.104.1 1ms timeout timeout packet filtered
> 28 116.212.104.1 timeout timeout 1ms packet filtered
> 29 0.0.0.0 timeout timeout timeout
> 30 116.212.104.1 1ms timeout 1ms packet filtered
> [Admin at DataNet] >
>
>
>
>
> We hope it is not done intentionally, may be configuration problem of your
> router end. REMOVE the blockage ASAP and take action who done it.
>
> Rgds
> Rafiq
>
> Datanet Corporateion NOC
>
>
>
>
> Tell me Mr. Zia what the above report says? Just nothing you blocked all my
> UDP packets. Is it possible after filter my all UDP packets I can use the
> bandwidth?
>
> Now, Mr. Zia, what kind of support it is that without any prior notice you
> just cut-off my link as we are a licensed ISP, we've full agreement with you
> according government laws and we paid full amount of bandwidth cost as
> prepaid.
>
> It is now clear to us that all this matter just happened intentionally. Your
> company do this to hamper our clients, so that you can sell them your
> products. I am now completely worry about your other clients who are also in
> this industry, what happened on their fate? And I am asking for the
> compensation that you did by hampering our business. Hope this mail is
> enough, otherwise we will looking for some legal procedure.
>
> Regards,
> Ahmed Rafiq-ul-Islam
> System Admin
> DataNet Corporation Ltd.
>
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>
>
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