Evolution "error while synchronising inbox"

[Mitch Towner]

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On 14/06/10 15:14, WasserLand wrote:
> No Mitch, that didn't help I'm afraid.
> 
> I have a notion that I might need to re-install Evolution.  How would I
> go about that without losing my mail?
> 
> David W
> 
> 
> 
> -------- Forwarded Message --------
> From: WasserLand <dwass at optusnet.com.au>
> To: Mitch Towner <mitch.towner.ubuntu at gmail.com>
> Cc: ubuntu-au at lists.ubuntu.com
> Subject: Re: Evolution "error while synchronising inbox"
> Date: Mon, 14 Jun 2010 13:58:26 +1000
> 
> Yes Mitch, I do indeed have some filters.  I will try what you have
> suggested and report results.
> 
> Dave W
> 
> On Mon, 2010-06-14 at 11:28 +1000, Mitch Towner wrote:
> 
> 
> On 14/06/10 08:37, WasserLand wrote:
>>>> I am receiving the above error message in Evolution.
>>>>
>>>> Can't find a fix.    It all seems to be working okay on the face of it.
>>>>
>>>> Has anyone got an explanation and fix please?
>>>>
>>>> Dave W
>>>>
>>>>
> 
> Hi Dave,
> Do you have any incoming or outgoing message filters enabled in
> evolution? I was experiencing this same issue a couple of months ago &
> it was due to a bug (I can't find the bug report right now) in the
> message filters.
> 
> Disabling message filters resolved this issue for me. Perhaps it will
> help with your issue.
> 
> I hope this helps
> 
> Warm Regards,
> Mitch Towner (kermiac)
> http://mitchtowner.net/
>>

Hi Dave,
The procedure to backup evolution is outlined at
http://www.go-evolution.org/FAQ#How_can_I_completely_backup_evolution.3F

Basically it says that if you are using evolution > 2.22 (i.e. the
version included in Ubuntu from Hardy onwards) then do the following to
backup Evolution:

1. Ensure you have the "Backup and Restore" plugin enabled in Edit ->
Plugins -> Backup and Restore - this should already be enabled by
default in Ubuntu.

2. Re-install Evolution. This can be done using Synaptic Package Manager.
2a. In Synaptic, search for "evolution"
2b. Click on the checkbox to the left of the "Package" field & select
"Mark for re-installation"
2c. Select "apply"

3. After Evolution has been re-installed, use File->Backup Settings and
File->Restore Settings (from within Evolution) to restore the backup you
made earlier.

I hope this helps

Warm Regards,
Mitch Towner (kermiac)
http://mitchtowner.net/
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