A New User Experience

[Matt Zimmerman]

On Tue, Jul 25, 2006 at 11:59:38PM +0100, Andrew Price wrote:
> He obviously didn't get very far with it since then because tonight I 
> received another message with a couple more details from him saying, 
> "Trying to set up sagem modem in ubuntu. Can't get terminal into session 
> root. Asking for password." So I replied to this one explaining about 
> how to run programs as root in a terminal on Ubuntu. Unfortunately SMS 
> isn't the most wonderful way to act as Ubuntu help desk but alas, I had 
> no other option.

It sounds like he was probably installing an older version.  The current
release, Ubuntu 6.06 LTS, prints instructions for running commands as root
as the first line in any terminal which is opened in the desktop.

> So, I guess that's where it ends. Instead of replying saying that he 
> should stick with Ubuntu and learn more about it, I asked him to send me 
> an e-mail (once he finally gets on-line) detailing why he gave up on 
> Ubuntu specifically. If he does that, I'll post it on this thread.
> 
> What's missing from Ubuntu that would have let my brother-in-law install 
> his modem and become just as keen a Ubuntu user as I am instead of 
> giving up on it?

Isn't that the question you've asked him?  We can't answer it here.

-- 
 - mdz