online article: Should Linux vendors think differently?

[Eric Dunbar]

I read the article and must say that it's not an assessment that's
that far off the mark, _currently_ (maybe Breezy will fix that for
him).

[at the risk of provoking the narrow-minded "Linux is better" flames]

n his case, it's not a case of "solving" his problems. He's capable of
fixing his own problems as is suggested by his description of SUSE
problems and fixes. What he's commenting on is that "Linux"
(specifically Ubuntu) simply doesn't "just" install onto his desktop.

The way to fix it is not PR (that's a *Microsoft* solution... do you
really want to Ubuntu to become another Microsoft?), but to ensure
that video and audio are supported "out-of-the-box" (that's a realm in
which Windows does quite well... probably because all x86 supporting
manufacturers design their hardware and drivers for Windows ;-).

But, that said, I guess it's perfectly legitimate to "discuss" his
problems with him and see if his hardware could be supported
out-of-the-box (it'll be a matter of detecting his h/w properly).

Happy Linuxing,
Eric.

On 10/11/05, Daniel Robitaille <robitaille at ubuntu.com> wrote:
> http://www.computerworld.com.au/index.php/id;781250180;fp;16;fpid;0
>
> Ubuntu has a very brief presence in the article: "and Ubuntu -- my other
> favorite desktop Linux -- has yet to produce a version that will even
> install on my home PC."
>
>
> I wonder what are the technical problem with the author's computer.
>
> Could this an idea for the new proposed Marketing team
> (https://wiki.ubuntu.com/MarketingTeam) to talk to press people like him
> and solve their technical problems  and then hopefully get good press
> afterward?