menu troubles (heh)

[Shawn McMahon]

On Wed, Dec 28, 2005 at 11:45:39AM +0800, John said:
> 
> My wife, a simple user, alternates between Windows XP (work). Ubuntu 
> Warty and Fedora Core 3. She uses what's provided.

Your wife is not a simple user, because she has a system administrator.
Simple users don't get to roll over and poke a sysadmin in the arm when
they have a question; they have to look through documentation they
probably threw away to find an 800 number (if they're lucky and it's not
a 900 number), and then sit on hold waiting for some earnest but
inexperienced young kid in Bangalore to work his way through the
script that hopefully gets to her answer.


-- 
Shawn McMahon  | When I was a kid I used to pray every night for a new
EIV Consulting | bicycle.  Then I realised that the Lord doesn't work
www.eiv.com    | that way, so I stole one and asked Him to forgive me.
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