menu troubles (heh)

Shawn McMahon smcmahon at
Wed Dec 28 13:06:17 GMT 2005

On Wed, Dec 28, 2005 at 11:45:39AM +0800, John said:
> My wife, a simple user, alternates between Windows XP (work). Ubuntu 
> Warty and Fedora Core 3. She uses what's provided.

Your wife is not a simple user, because she has a system administrator.
Simple users don't get to roll over and poke a sysadmin in the arm when
they have a question; they have to look through documentation they
probably threw away to find an 800 number (if they're lucky and it's not
a 900 number), and then sit on hold waiting for some earnest but
inexperienced young kid in Bangalore to work his way through the
script that hopefully gets to her answer.

Shawn McMahon  | When I was a kid I used to pray every night for a new
EIV Consulting | bicycle.  Then I realised that the Lord doesn't work    | that way, so I stole one and asked Him to forgive me.
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