People do not understand the desktop installer

Iberê Fernandes ibere.fernandes at gmail.com
Thu Oct 24 16:52:30 UTC 2013


2013/10/24 Iberê Fernandes <ibere.fernandes at gmail.com>

> 2013/10/24 Leszek Lesner <leszek.lesner at web.de>
>
>> Hmm isn't there a graph before and after?
>>
>>    *Von: *Andre Rodovalho
>> *Gesendet: *Donnerstag, 24. Oktober 2013 17:47
>> *An: *Nio Wiklund
>> *Cc: *lubuntu-qa at lists.launchpad.net; ubuntu-qa at lists.ubuntu.com;
>> Lubuntu Comms; lubuntu user list
>> *Betreff: *Re: People do not understand the desktop installer
>>
>> Yes... Today, a little knowledge about partitions is required... But at
>> least, some warning should be displayed before applying modifications!
>>
>> I guess a graph showing how the partitions will look like after
>> modifications might help users to understand what is being done. Something
>> similar to the graph presented before, at choosing step... Confirmation on
>> this crucial steps is important!
>>
>>
>>
>> 2013/10/24 Nio Wiklund <nio.wiklund at gmail.com>
>>
>>> Hi everybody,
>>>
>>> Today, there is another person, who misunderstood the partitioning
>>> dialogue of the desktop installer.
>>>
>>> http://ubuntuforums.org/showthread.php?t=2183287
>>>
>>> 'When I went to install 13.10 I chose the option to remove windows and
>>> replace with Ubuntu. I had two partitions when I chose this. One with
>>> files I wanted to keep and the other being the windows 7 partition. When
>>> I chose to remove windows I assumed it would be placed on my C drive and
>>> not my other one. But what actually ended up happening was all my
>>> partitions merged into one deleting everything. Now I only have Ubuntu
>>> on my drive. I need help retrieving my files please!'
>>>
>>> -o-
>>>
>>> This is what I have been telling, when describing the One Button
>>> Installer
>>>
>>> '...
>>> Case 1: Tool that is easy to use and just works
>>>
>>> The normal linux installers that come with iso files are complicated to
>>> use or freeze during the installation process, and you want a tool that
>>> is easier to use and just works.
>>> ...
>>> a. The Desktop Installer is flexible and looks nice, and is generally
>>> easy to understand, but the partitioning page can make people confused.
>>> There are several threads at the Ubuntu Forums describing installations,
>>> where a previous system has been overwritten by mistake. ...'
>>>
>>> It is really too bad, and something that should be improved in 14.04
>>>
>>> Best regards
>>> Nio
>>>
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>>
>>
>>
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>>
>
>
> IMHO, improvements on the instructions are always welcome, I agree.
>
> However regular Windows users tend not to read as much as Linux users.
> They're too much used to next, next, ok on the installation process.
>
> So, will they read the improved instructions? Will they watch the video
> tutorial?
>
> Marinara has a nice video on YouTube showing how to use the alternate
> installer:
> http://www.youtube.com/watch?v=Xi-VPj4jzrg
>
> Tutorial is available since 2012 with less than 6k views. Again, will they
> watch the video tutorial?
>
> Thinking deeply... is the video not so watched/popular because people
> don't search for it or is the video not so watched because it's just put in
> a bad place in our wiki/docs? I really do not know how to trace this user
> experience. :-(
>
> Google search results page is not bad if you type the right queries:
> http://goo.gl/VH3Vo9
>
> I'm sure it's better to have good instructions than not having. But it's
> even better to have educated users than having the lazy ones.
>
> Before migrating to dual boot, I was already used to:
>
> 1) making regular backups;
> 2) read a lot before acting;
> 3) keep bookmarks or notes of my readings
>
> A good example of  my old days of learning how to partition is the
> following link to the brazilian Linux Magazine. Although the article is in
> portuguese, the images show perfectly what's going on with partitioning:
>
> http://www.lnm.com.br/lm/materia/particionamento_ideal_no_ubuntu
>
> So can we improve? Yes, sure. Will newcomers improve their computing
> education, reading manuals, tutorials and how tos?
>
> I'd keep those questions in mind once some of the community resources are
> scarce...
>
> My 2 cents.
>
> Iberê
>
>


Google search results page is not bad either if anyone is interested in
learning how to install Ubuntu but keep Windows documents:
http://goo.gl/j5rDU3

That's the link I meant when I quoted the SRP for dual booting.

Best regards,
Iberê
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